Weald Removals & Storage Reviews

Name: Weald Removals & Storage
Rating: 4.63

4.6 Rating 56 Reviews

89 %

of reviewers recommend Weald Removals & Storage

Company Reviews

Questions

Metrics

4.6

Based on 56 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01892 576555

Email:

Weald.removals@gmail.com

Write Your review

Tell us how Weald Removals & Storage made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people. Made the move stress free. Calm and friendly atmosphere. Highly recommend.”

Helpful Report

Posted 6 years ago

“fantastic service from start to finish. very quick at loading up and unloading. even asking if we needed any thing moved to another area. if you are moving soon would highly recommend. anthony”

Helpful Report

Posted 6 years ago

“Extremely happy, great communication and excellent service delivery, would recommend to anyone.”

Helpful Report

Posted 6 years ago

“Excellent in every way possible - thank you”

Helpful Report

Posted 6 years ago

“An excellent service received from the moment they came to quote until they settled my Mum in her new home. Would not hesitate to recommend them to anyone. They deserve to do well.”

Helpful Report

Posted 6 years ago

“Good removals quick and fast very polite will use them again and highly recommended miss m butler”

Helpful Report

Posted 6 years ago

“Great guys, very careful and methodical. Would definitely use again!”

Helpful Report

Posted 6 years ago

“Very kind and helpful team. Experts in moving difficult stuff. And heavy snow did not deter them!”

Helpful Report

Posted 6 years ago

“Good removal service with a friendly and helpful team. Would use again.”

Helpful Report

Posted 5 years ago

“We accepted the quote based on the friendliness and flexibilty Wendy and Luke showed. On moving day however we were rather dissapointed that only one mover arrived on time and that he basically had to do all the work to load the van, this included carrying my sofa, king size bed and all my drawers and tables. His name was Darren I belive. Darren was extremely friendly, helpful and polite. Darren didn't complain once about having to do all the work and he did it all to the best of his ability in a preffesional manner. I feel that not having the other mover there though was extremely unfair to Darren and to myself. For Darren it meant trying to ensure I was happy with the move and situation and for me it meant that the move would take longer and I felt obliged as a person to help Darren with a few things. I would happily recommend Weald again, provided Darren is the lead mover on the day.”

Helpful Report

Posted 6 years ago

“Were late but rang. Then only 2 men not the 3 promised (and paid for) for first 2 hours. Chap in charge was relaxed and confident. They vanished on journey for an hour and blamed on sat nav- take a break by all means but don’t fib about it. I was worried where they were with all my possessions! A box have tipped over in van - again tried to deny it - but when a pair of curtains come out unboxed you know something is amiss! Left their box of rubbish in my house. They were ok but let themselves down with avoidable things.”

Helpful Report

Posted 5 years ago

“Only 2 guys on the first day, it dragged on too long, give them credit the 2 lads never stopped all day, a lot better the second day, 3 guys 👍🏼 Overall OK, on time both days, thanks for your efforts, much appreciated.”

Helpful Report

Posted 5 years ago

“............”

Helpful Report

Posted 4 years ago

“Would give them -10 if I could!,, A bunch of cowboys, do not use them, you have been warned they are totally unprofessional Ten items of furniture badly damaged by their careless handling while in transit/storage and items nor delivered including a 6 foot palm tree Paid £5000 including additional insurance for £3000 of damage They do not reply to emails as far as they are concerned once you have paid that is it. Ripoff merchants and this is being taken further”

Helpful Report

Posted 2 years ago

“Weald Removals damaged our TV beyond repair and lost two items which were in their store. No compensation offered relying on exclusion clauses in their terms and conditions which are against consumer protection law They said when they quoted that their firm is a member of Trust-a-Trader. I have checked and they are not. Misrepresentation. They tried to charge VAT without a VAT number nor proper VAT invoice which they could not produce on request They tried to charge more than quoted on their storage charge They have been reported. Once bitten twice shy - be careful”

Helpful Report

Posted 2 years ago

“Ian Cheary “Avoid ...They smashed our expensive dining table into four pieces .They have offered no apology and no communication to rectify the problem.We are taking them to court Do not use this very unprofessional company. In response to your fabricated version of events ...there was an offer by one of your employees to take it "round his dads shed" to look at it but it needed a skilled professional (a term you will not be familiar with)to look at it and they have said it has been damaged beyond repair.We have already taken legal advice and we are covered by the consumer rights act 2015 that states you need to take reasonable care of my furniture .As my table is now in 4 different pieces i think thats a fail.See you in court.Avoid this removal firm”

Helpful Report

Posted 3 years ago

Dear Ian Cheary We offered to repair the table at a repairer of our choice who assessed the custom built table and indicated the custom table design was not fit for purpose and should have been built more substaitionly and was prepared to build a new frame. You declined our offer and insisted it was delivered to your company choice which we done free of charge on the understanding you didn't take out the aditional liabilty insurance you was offered with your move and therefore it would fall under standard liability which is to the maximum of £40 per item as per the move contract you agreed to when you accepted the quote. Which is industry standard across all removal companies as im sure move assured would have informed you when you contacted them. I really don't know what more we could have done you had an offer of a repair as a gesture of goodwill but it was declined. If you would like to pursue this through the courts it is your right to explore that option but ultimately we have operated above and beyond industry standard and inlime with our contract. Kind regards Weald removals team

Posted 3 years ago

Weald Removals & Storage is rated 4.6 based on 56 reviews