“HORRIBLE COMPANY and COMPLETE SCAM! Took $524.46 of my money without ever shipping a product. Had to dispute the charge with my bank to get any resolution.
ASK ME FOR SCREENSHOTS, chat transcripts. I have it ALL!
Order: xxxx3016
Item: Regency work table 36”x72”
Description: “ships in 1 business day” for Plus members. I am a Plus member. (WAS——cancelled!)
Spent over 3 hours begging Supervisors in Customer Service to get this product shipped.
1. Order on Wed, 2/28/2024.
2. Writing this on Sat, 3/2/2024. No product shipped, but “kindly” informed “It is in stock and ready to ship in our warehouse”.
3. As of last night, I was charged $524.46 LAST NIGHT for the order, but they still have not shipped the product and cannot give me any timeframe when they will ship it or when it will arrive.
This company is a complete scam. They do not supply the products they claim or advertise on their website. They do not meet their obligations. Their Customer Service is ABYSMAL at the very best.
Avoid this place at yours and your bank account’s peril!!”
“I wrote...
Hi, My son left this week for a 6-month deployment on the USSR Theodore Roosevelt. My son is a Navy Nuclear Engineer, which means he gets very little time on deck and sees very little sunlight. The food aboard the Carrier is tolerable. I am hoping to make life a bit more pleasant, not only for him but also for the other Nukes aboard, by reaching out to companies to donate some items that will help bring some spice to their lives. Would you be willing to donate a Kikkoman Thai Style Chili Sauce 1 oz. Packet - 300/Case to the crew? Thanks for considering helping our men and women who give so much for us!
They responded...
Hello,
Thank you for visiting our website! We receive many such requests for donations from organizations throughout the country and while they are all for worthwhile causes, we are limited in what we can do. There are some local organizations and charities that we support each year here in the Lancaster PA area; however, we are not able to grant other requests.
Thank you,
Suzanne M. | WebstaurantStore
Customer Solutions Specialist
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