Wellnostics Reviews

Name: Wellnostics
Address: Units 3-5Estuary BanksLiverpool Estuary ParkLiverpool, Liverpool
Rating: 4.22

4.2 Rating 275 Reviews

80 %

of reviewers recommend Wellnostics

4.2

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Email:

hs@wellnostics.com

Location:

Units 3-5Estuary BanksLiverpool Estuary ParkLiverpool
Liverpool
L124 8RQ

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Wellnostics 5 star review on 4th September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item was delivered to the address that my card is registered too rather than the address i requested it be delivered too”

Helpful Report

Posted 6 years ago

“The instrument for want of another word has three different weight results lbs/ kgm/Stones. This is a plus and may come in handy. However the negative is as follows: You put a sticker on the glass stating to press hard on that sticker to start the weighing process. This did not happen. No matter how hard I tried it didn't start the scale working However by chance I found that slightly dropping it onto a soft carpet it starts! Strange? As regards accuracy I have nothing to test it as yet. I hope it functions well.”

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() - Posted 6 years ago

“Quick delivery :package arrived in excellent shape despite thousands of miles. No unnecessary email. Thank you”

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() - Posted 6 years ago

“Simple to make an order. Kept me up to date with my order and was delivered on time. Very pleased and will use them again.”

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() - Posted 6 years ago

“I was very satisfied with the quick service and particularly the chance to get the VAT removed from the order.”

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() - Posted 6 years ago

“When I placed my order it was shown as in stock, when I didn’t arrive I enquired as to it’s whereabouts and was told it was out of stock which was disappointing.”

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() - Posted 6 years ago

“Quick service at a good price.”

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() - Posted 6 years ago

“Purchase arrived very quick, good packaging”

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() - Posted 6 years ago

“it would be nice if delivery is next day”

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() - Posted 6 years ago

“Excellent fast delivery great item”

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() - Posted 6 years ago

“Very Good, fast delivery, excellent price, happy with purchase.”

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() - Posted 6 years ago

“Easy ordering process and arrived by post the following week.”

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() - Posted 6 years ago

“Fast and Good product”

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() - Posted 6 years ago

“Placed the order had to chase was very slow and took a week. When I received the kit the lance did not work, the pipette would not function properly to take blood. I will not be using this company again poor service and poor and cheap products at the top prices.”

Helpful Report

Posted 6 years ago

We're sorry to hear you were not happy with your product. If you have specific issues with it please do contact us at sayhi@wellnostics.com. We are proud to be selling the products we do and would very much welcome feedback or issues you are having. In terms of the delivery time, on occasion we do rely on stock arriving with us to then send out, this can sometimes encounter delay and is something we are working on. We apologise for any inconvenience this has caused. Thank you for your feedback as a small, growing company it's very helpful. Best wishes

Posted 6 years ago

“Slow to receive took 7 days to reach me which is unacceptable in the 21st century. The pin prick was faulty and did not work, the pipete would not suck up enough blood to the mark even though i pricked my finger 8 times, I have my own needles. The test did work with the small amount of blood I did get, but the service was poor and so are the products which lets you down.”

Helpful Report

() - Posted 6 years ago

Hi there, I have replied to your other post as I believe this comment is relating to the same issue. Best wishes

Posted 6 years ago

“Order placed on 2nd of April Received on the 11th. Poor delivery service in view of the cost of postage and carriage charges.Product works well”

Helpful Report

() - Posted 6 years ago

Hi, we're really sorry you had a delay in your order. We sometimes encounter issues of stock arriving late and this can sometimes impact our delivery schedule. However, we are working to remedy this problem and are also working harder to communicate if such delays do occur. As a small growing business we very much appreciate your feedback. If there is anything else we can do to help please let me know. Best wishes

Posted 6 years ago

“Very efficient and speedy service.”

Helpful Report

() - Posted 6 years ago

“I ordered a Genteel Lancing Device 2 weeks ago. Payment taken from my bank account straight away. However, it has still not been delivered to me yet. No reply to the 2 voicemail and the e-mail I left them. Not sure what is going on. Very poor customer service.”

Helpful Report

Posted 6 years ago

Hi, we're really sorry your device has not yet been delivered. If you could email us directly at sayhi@wellnostics.com we will trace your order. We rely on the products coming into us from America and there are sometimes delays, I can only apologise for the inconvenience caused. Once we have your details, if you haven't already contacted us we can deal directly with your order. Best wishes

Posted 6 years ago

“Similar problem. Item not delivered, voicemail left with request to call back. No response. Contacting Paypal for refund”

Helpful Report

Posted 6 years ago

Hi, we're really sorry to hear you've had a problem with your order. If you can email us directly at sayhi@wellnostics.com if you haven't already with your details. I can look into your order immediately. We have recently created a role within our small business that means someone will always be there to answer the phone without delay. We apologise for the inconvenience caused. Best wishes

Posted 6 years ago

“Placed order 3 weeks ago, payment taken but no delivery made and have not been able get response by telephone or email. Is this company legitimate?”

Helpful Report

Posted 6 years ago

Hi, we're really sorry to hear you have had problems with your order. I hope your order has now arrived and if not please do message me directly at gs@wellnostics.com and I will look into this immediately. I'm sorry to hear you feel we are not legitimate, we are indeed a legitimate company that values its customers and also the feedback you offer us which we will continue to learn from. Best wishes

Posted 6 years ago

Wellnostics is rated 4.2 based on 275 reviews