Name: Wesco Living
Address: 20 Old Bond Street, Bath, Paulton
Rating: 4.75

“"Very good customer service. Courteous, polite and efficient. Standard of packaging from warehouse very poor. Despatch carton was 3 times bigger than it needed to be and insufficient void fill caused the contents to move around and damage occurred. CSD arranged immediate replacements and they arrived intact the following day albeit in a similar sized carton!"”

Helpful Report

Posted 9 years ago

“"Very good customer service. Courteous, polite and efficient. Standard of packaging from warehouse very poor. Despatch carton was 3 times bigger than it needed to be and insufficient void fill caused the contents to move around and damage occurred. CSD arranged immediate replacements and they arrived intact the following day albeit in a similar sized carton!"”

Helpful Report

Posted 9 years ago

“"Very good customer service. Courteous, polite and efficient. Standard of packaging from warehouse very poor. Despatch carton was 3 times bigger than it needed to be and insufficient void fill caused the contents to move around and damage occurred. CSD arranged immediate replacements and they arrived intact the following day albeit in a similar sized carton!"”

Helpful Report

Posted 9 years ago

“"Very good customer service. Courteous, polite and efficient. Standard of packaging from warehouse very poor. Despatch carton was 3 times bigger than it needed to be and insufficient void fill caused the contents to move around and damage occurred. CSD arranged immediate replacements and they arrived intact the following day albeit in a similar sized carton!"”

Helpful Report

Posted 9 years ago

“"Very good customer service. Courteous, polite and efficient. Standard of packaging from warehouse very poor. Despatch carton was 3 times bigger than it needed to be and insufficient void fill caused the contents to move around and damage occurred. CSD arranged immediate replacements and they arrived intact the following day albeit in a similar sized carton!"”

Helpful Report

Posted 9 years ago

“"Shame I was charge double postage for two items in the same envelope Otherwise great service"”

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Posted 9 years ago

“"Very pleased with the product and unusually"”

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Posted 9 years ago

“"Easy to order. No fuss. Arrived in time. Unfortunately it did have a dent in it. However I decided to keep it and it's working well."”

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Posted 9 years ago

“"Seems good sturdy product, easy to install. Lid opening could do with being higher. Time will tell."”

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Posted 9 years ago

“"Keep up to date with the delivery"”

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Posted 8 years ago

“"Easy ordering and very fast delivery but the product description was not clear in regard to whether the bin was supplied with a cover - I concluded not so I ordered a separate one which I now need to return for refund."”

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Posted 8 years ago

“"Fantastic delivery time, but instructions on how to fit were appalling, not Wesco fault but the manufacturer needs to realise if they are selling internationally, that German is not the only language. I also think that long term the kitchen cabinet door which is quite heavy and only supported at the top will be a problem, as it should be more ridged and not flex so much at the bottom of the door."”

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Posted 8 years ago

“"delivery was excellent but difficult trying to contact them and no receipt"”

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Posted 8 years ago

“"Their website offers a \u00a35 discount if you sign up to their mailing list. I couldn't get this to work so called Customer services and spoke to a very nice lady who gave me a discount code. Unfortunately I couldn't make this work either so I proceeded with my order slightly concerned with how it would work out, i'm pleased to say my new bin arrived next day and is perfect. So happy with my new bin even though I feel I paid \u00a35 over the odds."”

Helpful Report

Posted 8 years ago

“"Good website facilitated selection of an under-unit waste bin. Prompt delivery."”

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Posted 8 years ago

“"Ordered on Thursday afternoon, got an email confirmation for shipping on the same day and delivery on the next! Super happy with the product! My only complaint would be a very sneaky pricing on the item I bought (the Single Grandy - Turquoise bread bin), it is priced at \u00a349.95 and the free shipping was on orders above \u00a350. If I choose the normal shipping was about \u00a35, so I decided to buy the cheapest item on the website (some sort of spare part for a garbage bin). I feel is completely unreasonable to price the item that way and expect for the customer to pay \u00a35 when you are already paying quite a bit for a bread bin. Apart from that top quality item!"”

Helpful Report

Posted 8 years ago

“"Ordered on Thursday afternoon, got an email confirmation for shipping on the same day and delivery on the next! Super happy with the product! My only complaint would be a very sneaky pricing on the item I bought (the Single Grandy - Turquoise bread bin), it is priced at \u00a349.95 and the free shipping was on orders above \u00a350. If I choose the normal shipping was about \u00a35, so I decided to buy the cheapest item on the website (some sort of spare part for a garbage bin). I feel is completely unreasonable to price the item that way and expect for the customer to pay \u00a35 when you are already paying quite a bit for a bread bin. Apart from that top quality item!"”

Helpful Report

Posted 8 years ago

“"Good packaging. Delivered in four days. Disappointed with the cookie jar as no wesco branding on it anywhere. Pictures online and the box it came in clearly shows the branding. Wanted this to match other wesco items and could have just bought cheap generic cake tin!"”

Helpful Report

Posted 8 years ago

“"Good packaging. Delivered in four days. Disappointed with the cookie jar as no wesco branding on it anywhere. Pictures online and the box it came in clearly shows the branding. Wanted this to match other wesco items and could have just bought cheap generic cake tin!"”

Helpful Report

Posted 8 years ago

“"Good packaging. Delivered in four days. Disappointed with the cookie jar as no wesco branding on it anywhere. Pictures online and the box it came in clearly shows the branding. Wanted this to match other wesco items and could have just bought cheap generic cake tin!"”

Helpful Report

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Wesco Living Reviews

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