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Wessex Internet Reviews

4.5 Rating 610 Reviews
89 %
of reviewers recommend Wessex Internet
Company Reviews Questions Metrics
4.5
Based on 610 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Wessex Internet?
Helpful Report
(8 months ago)
You can contact Wessex Internet by Email, Telephone and Live Chat.
Helpful Report
(8 months ago)
A

Customer Service - Good

97.78%
Industry Average
“ Great communications, installation went as promised and was done very neatly, and service started straight away. Minor gripe was new router not working with my old extender, but that was easily replaced by me, and now we're getting much better speeds than on the old copper connection. Time will tell if the service is stable and reliable, but a month in we've had no outages... ”
- Alex Plewka
“ From start to finish Wessex Internet have been fantastic. Once they got to our area they kept us informed, found a time that suited us to come and connect and were very polite and showed us how to connect to the box. Excellent broadband and haven’t had any drop outs of service compared to our old broadband provider. ”
- Phillippa Chalk
“ Wessex Internet came and installed their fibre broadband to my house very quickly and efficiently. Very pleased with their service. My internet seems to have improved immensely since installation. ”
- Anonymous
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