Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.87

4.9 Rating 1,355 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great follow up service and good product. Have given 4-stars as initially as was sent wrong Lezyne Seal Kit (Code: UPG-L-1-RP-SEALK-V1HPMP) - easily understood picking error (only 1 letter different on actual Code: UPG-L-1-RP-SEALK-V1HVMP), plus as the photo was "image for illustration purposes only" so no visual double-checking was possible. Emailed Westbrook and they sent the correct kit immediately, so I was impressed (many thanks).”

Helpful Report

Posted 4 years ago

“My Cannondale came with a Cane Creek headset with a part number stamped on. Despite this Cane Creek (AKA Dia Compe) couldn’t suggest a replacement. Handily, Jason at Westbrook came up with a solution which arrived promptly and got me back on the road.”

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Posted 4 years ago

“Very good product, excellent service.”

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Posted 4 years ago

“Great selection of spares, good price , great comms and quick delivery”

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Posted 4 years ago

“Simple and accurate website. Product was shipped the same day.”

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Posted 4 years ago

“Ordered this due to shortage of supply in shimano parts here in Australia I am impressed for the speed of service”

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Posted 4 years ago

“Quick and easy on line purchase and fast delivery. Great shop to do business with.”

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Posted 4 years ago

“I have never had such fantastic service, it was quicker than a Amazon Prime delivery. haha. Received my item literally in under 24hrs, Very impressed thank you Team!”

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Posted 4 years ago

“Top quality! Item was a on a 5day lead time with hope but I received it to my door before 5 days was up. Great service.”

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Posted 4 years ago

“Quality cassette and chain, delivered on time and at a fair price by Westbrook. Thanks.”

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Posted 4 years ago

“Been using Westbrook cycles for a few parts recently and I am very impressed. Great selection of competively priced stock and great delivery service. Keep it up.”

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Posted 4 years ago

“Excellent and speedy service. Thanks”

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Posted 4 years ago

“A nice product and efficient service.”

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Posted 4 years ago

“Super”

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Posted 4 years ago

“Excellent product. Excellent service. Good shopping experience.”

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Posted 4 years ago

“Excellent kit and service”

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Posted 4 years ago

“Thank you for your quality item. Super efficient delivery service.. Recommended”

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Posted 4 years ago

“Fast delivery and easy to order spareparts. Super great”

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Posted 4 years ago

“As decribed and arrived as advertised. No complaints.”

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Posted 4 years ago

“Perfect for my needs - excellent Assos quality and great price and superb customer service from Westbrook Cycles.”

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Posted 4 years ago

Westbrook Cycles is rated 4.9 based on 1,355 reviews