Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.87

4.9 Rating 1,357 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A hard part to find elsewhere. Quick delivery”

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Posted 5 years ago

“Just what I needed. Quick delivery.”

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Posted 5 years ago

“Great service - very responsive when I asked a question and really fast dispatch and delivery too. Also a good price for the item. Very happy!”

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Posted 5 years ago

“great price, very quick delivery”

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Posted 5 years ago

“Super service”

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Posted 5 years ago

“As per description. Prompt and quick delivery”

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Posted 5 years ago

“Ordered on the Saturday delivered on the Tuesday - been InTouch with them regarding a noise on the chain, they were straight back to me and issue resolved with their advice. Based on my first dealings with them I have added to my fave sellers list - highly recommended..”

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Posted 5 years ago

“Fast and correct delievery. Thanks!”

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Posted 5 years ago

“Amazing service. Communicated really well and were very efficient. Love the bike!”

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Posted 5 years ago

“Amazing service. Communicated really well and were very efficient. Love the bike!”

Westbrook Cycles 5 star review on 8th July 2020

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Posted 5 years ago

“Great prices, great service. Will use again and recommend to friends.”

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Posted 5 years ago

“Great prices, great service. Will use again and recommend to friends.”

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Posted 5 years ago

“I had an enquiry about a Scott bike on a Sunday, no big profit thing but all the credit to this shop they responded within an hour. They bothered with me so I'm bothering to write a top review to say thank you.”

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Posted 5 years ago

“Excellent bike and even better customer service. Ordered the bike, received it 4 days earlier than expected. Parcel was a little bit damaged, but it was Parcel Force fault. Few scratches on the fork, bended brake rotor. Contacted Westbrook Cycles, immediate response, Jason and Scott are very helpful, they sent me new rotor within 2 days. Changed the rotor, problem solved. The customer service is really excellent. I highly recommend this shop!!!”

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Posted 5 years ago

“Perfectly flawless , after dealing with a large UK company who quite frankly robbed me , using Westbrook was a perfect experience, odred my bike and turned up at my door 2 days later as promised , can not recommend this company enough , 100% customer experience”

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Posted 5 years ago

“Great service from Westbrook cycles. Very happy with the item. I've never bought an Assos product before but can now understand what all the fuss is about!”

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Posted 5 years ago

“Great service from Westbrook cycles. Very happy with the item. I've never bought an Assos product before but can now understand what all the fuss is about!”

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Posted 5 years ago

“Had a amazing experience with westbrook cycles! Went out of there way to find me a bike in these difficult times. Love the bike, love the customer service. Highly recommended A++++”

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Posted 5 years ago

“Great service ,everything went as planned even during Covid 19”

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Posted 5 years ago

“Great bike, very speedy delivery and top after sales help.”

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Posted 5 years ago

Westbrook Cycles is rated 4.9 based on 1,357 reviews