Wetsuitoutlet Reviews

Name: Wetsuitoutlet
Rating: 3.37

3.4 Rating 19 Reviews

63 %

of reviewers recommend Wetsuitoutlet

Company Reviews

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Phone:

01702 295678

Location:

The Gunnery Drill Shed, Chapel Road, Shoeburyness, Essex United Kingdom
SS3 9SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items shipped from the UK via NL took time to arrive. Returns took over their max time and I am still waiting for a refund.”

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Posted 5 days ago

“I ordered a few items on the 12th of June 2025 still no delivery or tracking. I was tiold it would be 48hours before I would even get tracking? Actually the worst service. Don''t expect reasonable service or delivery of items. Really disappointed”

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Posted 4 months ago

“The wetsuit was. really weird shape so Im sending it back. Be aware that they charge you for returns. Over 5 quid!”

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Posted 1 year ago

“I received my order 2nd Dec, too big, returned on 3rd, as of today still no refund despite several assurances.”

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Posted 1 year ago

“They send me the wrong item. So I returned it. But they refunded me only the item amount. Why do I have to pay round-trip shipping costs? If the returned reason was my fault (e.g. I didn't like the product or changed my mind) of course I have to pay. But they send me the wrong item... It means their fault! I do not understand clearly... Well, sorry, I'm afraid I will not use this shop ever.”

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Posted 3 years ago

“Do not give your money to this company! They have no consideration for their customers once they have your money. I accidentally put a previous address on my order through Amazon. I notified them within hours and they said there was nothing they could do to help. Amazon subsequently informed me that they could have redirected the package - but by then it was too late as it had already been delivered. Amazon interceded on my behalf to ask for a refund, and I’ve repeatedly messaged them - I made a mistake, but so did they - they could have helped. In every reply they say Amazon is lying and I need to return the item!! How am I supposed to do that from 200 miles away in the middle of a pandemic!! I wish I’d read the other reviews on here before giving them a penny. Heartless money grabbing company.”

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Posted 4 years ago

“Purchased kayaking equipment and it was delivered to northern Ireland the very next day with free carriage recommend this company very highly”

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Posted 7 years ago

“Excellent fit and delivery service. Plenty of choice and offers on the site.”

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Posted 7 years ago

“I purchased an item that was faulty, they explained how I could get the item repaired from the manufacturer and provided a 25% discount on the item.”

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Posted 7 years ago

“Top price, excellent service, excellent range”

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Posted 7 years ago

“Good range of products Good customer service”

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Posted 7 years ago

“Over the last few years I have bought numerous items of clothing for the family from this company and at times needed there help to choose what would be best for a particular sport. I have found them to be very helpful and always offered very good advice. They are usually very competitive with the prices and prompt with delivery. I genuinely recommend you try this supplier.”

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Posted 7 years ago

“I have bought a few kayak items from this company and can't fault them. Good prices and quality items. Just recommended them to someone today, for a helmet for their son.”

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Posted 7 years ago

“Great service, excellent prices. I needed to change the delivery date, they were able to do this and still managed next day delivery, fantastic service.”

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Posted 8 years ago

“They were very helpful. The only issue was the next day delivery, which went awry, due to Parcelforce not delivering as promised.”

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Posted 8 years ago

“Order came on time, fit the exact discreption and looks great. The only thing is the size guide wasn't easy to find on their site.”

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Posted 8 years ago

“The package from Wetsuitoutlet came to me very quickly, I recommend you to order from them”

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Posted 8 years ago

“The package from Wetsuitoutlet came to me very quickly, I recommend you to order from them”

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Posted 8 years ago

“I bought a specific item in a specific size. They send me what they had in storage and since then they are laughing at me saying that they cannot replace it, they cannot cover the return cost and maybe they will give me favor to refund partly the order if I return the order in my expense. Their attitude is unbelievable. There are no words to express their awfulness. DON`T BUY ANYTHING. If you have the slightest problem it will become very big problem for you and you will have paid for it.”

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Posted 9 years ago

Wetsuitoutlet is rated 3.4 based on 19 reviews