Wex Photographic Reviews

Name: Wex Photographic
Rating: 4.20

4.2 Rating 41 Reviews

78 %

of reviewers recommend Wex Photographic

Company Reviews

Questions

Metrics

4.2

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat

Visit Website

Write Your review

Tell us how Wex Photographic made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£1300 for a camera but battery costs extra When you spend over £1300 on an "almost new" camera in original box, neck strap, cd, charger I would have expected it to include a battery. Even if the original was not available then a 3rd party battery can be obtained for a lot less than a tenner at trade price. Still amazes me that a large company seemingly does cost cutting like this rather than take the decent approach "lets throw a battery in so the customer can hit the ground running as soon as his/her new camera arrives". Didn't include the USB-3 lead either but that is of lesser importance. When I phoned them to ask they said they would sell me a 3rd party battery for a fiver less than list price - still an extra £37+postage. I guess it is back to MPB for me in the future.”

Helpful Report

Posted 9 months ago

“Very sad after spending over £5000 pounds and having to argue about the incorrect battery 126 supplied with my second hand XT3 for £841 pounds and told I can buy one for about £60. 126s I was told battery was supplied. However I gave the camera back for a full refund and purchased new from Jessops with correct battery. The fact and upsetting was I was made to be a fool arguing about the correct battery. I will never deal with Wex again they have lost my trade and confidence if things go wrong . I was offered a second hand battery after but no time on reciept and no idea when available. . Shame but good store in leeds but bad customer service beyond belief.”

Helpful Report

Posted 1 year ago

Wex Photographic is rated 4.2 based on 41 reviews