Whole Food Earth® Reviews

Name: Whole Food Earth®
Address: 59-63 Hopes Lane, Ramsgate, Kent
Rating: 4.76

4.8 Rating 901 Reviews

94 %

of reviewers recommend Whole Food Earth®

Company Reviews

Questions

Metrics

4.8

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

938924107

Email:

marketing@wholefoodearth.com

Location:

59-63 Hopes Lane,
Ramsgate
Kent
CT12 6UW

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Whole Food Earth® 5 star review on 4th July 2024

Kim Lawson

Whole Food Earth® 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a great experience for us as half of what we ordered didn’t arrive but it was refunded quite promptly.”

Helpful Report

Posted 4 months ago

“Good service but rather mixed quality of products. The lemon grass was particularly poor, all grass and no lemon - useless. Good quantity of seeds however.”

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Posted 6 months ago

“Fairly good delivery times but the gluten free porridge oats had a large amount of spiky husks”

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Posted 6 months ago

“Products are good but the web site is not informative enough. I bought some breers yeast and tried to make bread with it. It didn't work. This should have been explained on the website. I have lost £5 and being a pensioner this is a lot of money to lose.”

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Posted 8 months ago

“I have purchased from Wholefood Earth many times and I am always pleased with their products however this time I was not pleased with the packaging. The 30K bag of whole meal flour was packed in a, too large, plastic bag instead of the paper sack it is usually in. It was very hard to handle and my fingers went through the plastic easily. The result was a lot of mess.”

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Posted 9 months ago

“quite expensuve items, long delivery”

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Posted 9 months ago

“I can’t rate the items as I have not tried them. Unfortunately the buckwheat was not gluten free.I didn’t read the small print and just presumed it would be.”

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Posted 10 months ago

“I have written to you and caled you on 2 occasions and I have still not heard anything back re my request re white labeling. Annie Jones”

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Posted 1 year ago

“Good range, mostly good prices but quality varies from OK to fairly poor.”

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Posted 1 year ago

“Hi I love purchasing from your company the only concern is I do not get a full invoice. I’m from a company which needs to have every invoice received when I have placed the order. I should not have to request a pdf from you by email.”

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Posted 1 year ago

“Items ordered were good . Delivery was slow.”

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Posted 1 year ago

“The walnuts had shell stuck on and i nearly broke my teeth! Apart from that everything else was good”

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Posted 1 year ago

“the products is fantastic, the only issue is that the packaging was split on arrival. the box was rattley and when opened it appeared that the bag had split in transit”

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Posted 1 year ago

“Some products are excellent… others quite poor & are not as described: e.g jumbo black raisins are minuscule in size: I particularly wanted large black raisins for my homemade muesli. Despite giving feedback to this effect I have not had resolution.”

Helpful Report

Posted 1 year ago

“For a number of years I had been a loyal purchaser of Wholefoods muesli. The quality used to be outstanding and it was good in value . This is not the case in recent months. I find it hard to actually find the nuts that are allegedly advertised and the flakes of grain reduced to dust. As a result, I feel we’ve been taken for a bit of a ride. Discerning customers deserve more than this.”

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Posted 1 year ago

“Good service and food delivered promptly”

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Posted 1 year ago

“Food is excellent, I am a loyal customer, customer relations could be better though.”

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Posted 1 year ago

“Bought in bulk for next day delivery. It came 3 days later. Neither satisfied nor dissatisfied. It is what it is”

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Posted 1 year ago

“Bags do not close very easily”

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Posted 1 year ago

“I found ordering very complicated because of the way the website is set out - for instance, trying to buy two varieties of nut roast meant scrolling through several pages to find the second variety after putting the first one in the basket. The order was delivered quickly and was well packed.”

Helpful Report

Posted 1 year ago

Whole Food Earth® is rated 4.8 based on 901 reviews