Woopsie have a Customer Happiness Grade of C. Customers love their prices and customer service but are unhappy with their refunds.
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So far, everything is going well. I got the cover I required for what I thought was a very reasonable price. If the aftercare is as wonderful, I'll be happy. I'm thinking about transferring all of my service insurance to them.
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- Anonymous
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I discovered this company on the internet when seeking for boiler insurance after being dissatisfied with the rate I received from my previous supplier. I received a terrific quotation and it was quite simple to set up all documentation were sent very fast and at a good price.
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- Anonymous
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Easy to sign up, good price.
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- Anonymous
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I contacted Whoopsie six days ago and tried to make a claim for a leak in my bathroom. I made it clear how serious it was as theirs a build up of water in my kitchen ceiling. I have been passed around all this time cut off on the phone. Emails and calls ignored and still have no appointment to fix my leak. I would love to get a policy refund as don’t know what else to do. I am convinced this is a scam company. I need help please
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- Anonymous
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I have attempted to contact Whoopsie 6 times on and off for 3 weeks. Each time I was assured that an engineer would be in touch but no contact has been made regarding my elderly parents who have no hot water. I have paid £129 up front as instructed and a week later I am still waiting for a call. This is appalling and I will be requesting a refund and cancelling the contract….no doubt they will charge for that too.
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- Anonymous
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Still awaiting refund.
No reply from emails and telephone is unavailable
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- Anonymous
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Cheap boiler service and a friendly engineer. They did try to sell a pay monthly service but it's about £20 more than just having a normal service so I decided to pay when needed. Nothing about them, I'm just cheap.
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- Anonymous
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Poor communication skills!
I phoned to stop my monthly service account with them ! They couldn’t deal with it then , & I was told I’d get a return phone call ! That was almost a week ago & nothing!
I emailed Katie yesterday - had a missed phone call today when driving .
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- Anonymous
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Great service, booked my boiler service quickly and the engineer showed up on time and was very polite.
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- Anonymous