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Wickes Reviews

1.5 Rating 1,726 Reviews
F
Happiness Grade
Read Wickes Reviews

Phone:

0330 123 4123

Email:

enquiries@wickes.co.uk

Location:

Wickes Building Supplies, Rhosilli Road

E

Refund - Difficult

38.33%
Industry Average
lucky I suppose I got a refund what a joke they haven't refunded the delivery charge wouldn't mind if there had been a delivery.
posted 4 years ago - Yvonne Mayle
Today 22/06/20 I managed to get through again and spoke to Maria who after a short while enlightened me that the local store manager had not only cancelled my order without notifying me but hadn’t even refunded my money.
posted 4 years ago - Phil
Failed delivery. Next to Impossible to get through to customer services. From order to refund 3 months - wish I’d read the reviews earlier and gone elsewhere
posted 4 years ago - Anonymous
Ordered decking 3 weeks ago for delivery date was excepted by Wickes delivery service paid for decking had not heard anything from them on the day of delivery guess what no delivery no call looked on my email and they have refunded my purchase don’t bother asking for delivery as it won’t happen.
posted 4 years ago - Anonymous
No refund given no missing parts sent.
posted 4 years ago - Mrs Ann Ferguson
Is this a legal business? I ordered 6 bags of compost on 15 of April and I paid £56! with scheduled delivery on 12 of May, Around 19 of May I received a refund of £42.72!!! (Promotions no longer applicable!!) Could somebody tell me if it is legal to rob £13.28 for nothing?? Of course no answer for many emails!
posted 4 years ago - Stanislaw Pelowski
£100 worth of refund for an order which I was informed a day before expected delivery that they could not fulfil due to lack of stock, despite me processing my order 3 weeks prior and my order being confirmed as in stock.
posted 4 years ago - Abbie
£100 worth of refund for an order which I was informed a day before expected delivery that they could not fulfil due to lack of stock, despite me processing my order 3 weeks prior and my order being confirmed as in stock.
posted 4 years ago - Abbie
Tried to e-mail customer services again to request a refund and got an automated reply says the quickest way is to ring them.
posted 4 years ago - Anonymous
My order never came and neither did my refund
posted 4 years ago - Fran Langford