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Winesale.co.nz Reviews

4.9 Rating 1,979 Reviews
B-
Happiness Grade
Read Winesale.co.nz Reviews
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Phone:

045668015

Email:

service@winesale.co.nz

Location:

25 Toop Street,\nSeaview,\nLower Hutt

Winesale.co.nz have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.62%
Industry Average
Alwats pompt with deluvery and the price are good I did ask with my last delivery that it wait until the Monday as I was going to be away over the weekend and when I arrived home it was sitting at my front door open to anyone helping themselves.I wasnt very happy about that ,but all else very good.
- Jocelyne W
The wine arrived the next day. A good price and a great taste
- Angi Z
Fast delivery & the wine is excellant, the price was very good
- Walter S
A

Delivery - Fast

98.22%
Industry Average
Amazing service, went above and beyond to check an order detail before shipping. Really quick delivery service.
- Rhianon R
This was my first order from Winesale and it definitely won't be my last. Great service and fast delivery.
- Ken M
Great service, easy to order, and quick delivery
- Kevin T
F

Refunds - Difficult

0.00%
Industry Average
I ordered two dozen white wine but only one dozen has been delivered and I am still waiting the second dozen ,six days after the delivery of the first dozen. If it does not arrive in the next two days I am going to cancel my order and request a refund I am very disappointed in the service from winesale
- Graham M
98.55%
Industry Average
Cany really fault thr service. But you were not able to supply 100% of 1 of the wines. However you did contact me and sought myu approval for the substitte wine.
- Ian T
Amazing service, went above and beyond to check an order detail before shipping. Really quick delivery service.
- Rhianon R
This was my first order from Winesale and it definitely won't be my last. Great service and fast delivery.
- Ken M