“In October 2022, I ordered a Gold Tee Shirt and I got a bra. I called and talked to a customer service supervisor and he promised me the correct item to be delivered in 2 days. It NEVER came. It took a month or so before I got my money back.
Now they are running a 50% off site wide sale and the price of the same shirt is more than double. What a SCAM!!!!!!
Never buy from Woman Within.”
“FALSE ADVERTISING ON A SALE!!
they didn't even try to make it right or give me a discount when I said your ad is very confusing. It won't discount online and after 3 times then talking to a manager they didn't want to make it right. Surely thinking g of closing my woman within account. I'm sick of there crap”
“Company allows return up to 60 days. But, they require that they receive the item by day 60 (not that customer initiate return by day 60). Their return agent takes so long to deliver item to them that return item doesn't get to them by day 60. Then, they keep your money and your merchandise. Avoid this scam company.”
“Don't purchase through Woman Within unless you want to experience poor customer service.
Since early October I have been waiting for a simple order to be fulfilled, white sneakers with pink lettering. Twice I received black sneakers. I have placed several phone calls and months of attempting to get my order, to no avail. Not even a response from Ms. Erica Aquayo the Director of Customer Relations or an admin to ease this now stressful situation. The cherry on top, was when I received a bill this week to pay for 2 pair of sneakers, that I did not order. After multiple discussions and working with the supervisors to identify root cause, the delay has nothing to do with a shipping backlog but rather an automaton issue with the warehouse.
No attempts have been made to correct my situation other than, we can reorder, which I have no confidence of obtaining my sneakers or even to offer any type of compensation (such as free shipping for returning the black sneakers, I had to request it, seriously?) for the continual SNAFUS. I have had to make many phone calls, relay my situation every single time and still not have my issue resolved. While this was a small order, throughout the years I have spent hundreds if not thousands of dollars through the many brands within their corporate umbrella, such as Romans, Jessica London, Brylanehomes, and even Woman Within, etc.
Due to the lacck of professionalism and undue stress, I have no choice but to no longer be a consumer for Woman Within and potentially the multiple brands within their corporation.”