Total Hearth Reviews

4.8 Rating 1,811 Reviews

96 %

of reviewers recommend Total Hearth

4.8

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

How quickly does Total Hearth resolve customer queries?

Helpful Report

(6 days ago)

Greater than 68% of reviewers feedback is Total Hearth resolves customer queries within an hour.

Helpful Report

(6 days ago)

99.10%

Industry Average

“ Great product! Great and communicative customer service staff!!! ”

- Eric Bouchard

“ Good service. Glass was perfect. Couldn’t ask for more. ”

- Kenneth Mumaw

“ I cannot think of anything that was not 5 star--I am very grateful W-F's existance Considering the 6 weeks that the folks we purchased our stove from 3 years ago totally ignored any and all requests for service/help, I wish health & long life to W-F! ”

- Linda Hoover

Total Hearth Reviews

Customer Service - Good