Woodworkers Supply Inc Reviews

Name: Woodworkers Supply Inc
Address: 5604, Alameda Place Northeast,, Albuquerque
Rating: 4.41

4.4 Rating 4,560 Reviews

85 %

of reviewers recommend Woodworkers Supply Inc

4.4

Based on 4,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

800-645-9292

Email:

reviews@woodworker.com

Location:

5604, Alameda Place Northeast,
Albuquerque
87113

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Woodworkers Supply Inc 4 star review on 20th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item was supposed to get free shipping”

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Posted 2 years ago

“Catalog is messed up. I ordered a large high pressure glue injector, but received a bag of small plastic injectors. Checking catalog, discovered picture and description of large injector was listed with the item number for the small injectors. Send a note about mistake to woodworkers supply, but received NO RESPONSE.”

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Posted 2 years ago

Hello Gary, we apologize as our catalog is admittedly out of date. The most accurate product information source can be found on our website. What you see there should always reflect the most accurate information and we will work to correct any mistakes we can when that turns out to be false.

Posted 2 years ago

“so far, smooth as silk..”

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Posted 2 years ago

“Your sales department does not answer my calls or return Voicemails. This is not the way you increase sales- just saying.”

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Posted 2 years ago

“Terrible site runs u in circles”

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Posted 2 years ago

“I still haven't received them and am not getting enough communication.”

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Posted 3 years ago

“slow, discontinued items, complicated. .”

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Posted 2 years ago

“Received incorrect items.”

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Posted 2 years ago

“Placed an order 9/29/22 order WS05095909130101 . I have the wrong item ..needed 100 grit ..notbsure who's fault and very likely something I did BUT ..SENT 4 EMAILS FOR INFORMATION ..NO RESPONSE ! There was no invoice included just a packing slip ..have return form printed but some of your return info says it need return authorization ...which was one or two of my e mails inquiring about . 126.84 of an item we will never use ! Needless to say ..the 30 day window has passed . Up here in michigan ...NOT HAPPY WITH SERVICE AT ALL ..COMMUNICATION ..ONLY ON MY PART ! SALLY M”

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Posted 2 years ago

“Your web site was a nightmare to use”

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Posted 2 years ago

“I did not receive what was shown in the picture on the website and fully described therein. I received 12 plastic injectors of some sort, but they did not have a brass nozzle and were indeed not for high-pressure glue injection. I have written them a letter along with photos and have requested an explanation. BTW, the website says they are now Out of Stock. That may be because others bought them as I did or they have discovered the error. Below is what I thought I was ordering. The white tubes in the plastic package are what I received, unfortunately.”

Woodworkers Supply Inc 1 star review on 19th August 2022

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Posted 2 years ago

Hello John, we apologize for this debacle. The confusion seems to have come from the mistaken understanding that our injectors were model #19407, but were in fact actually #19407B. We have corrected this product page to reflect these changes and we hope we were able to help get this resolved to your satisfaction. Please let us know if we can assist you in any other way going forward.

Posted 2 years ago

“I have not received it yet.”

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Posted 2 years ago

“low inventory”

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Posted 2 years ago

“I have not received my order yet”

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Posted 3 years ago

“11 dollars to ship a gift card is outrageous”

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Posted 3 years ago

“Service so far sucks”

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Posted 3 years ago

“website would not accept a variety of passwords”

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Posted 3 years ago

“You keep wiping out my data. I had to enter it 4 times. This is rediculous”

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Posted 3 years ago

“Updating credit card information took 3 tries --very clunky and non-intuitive. i'm still not sure that info was updated.”

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Posted 3 years ago

“Very good price for items. Sorry, no comment on items, this is the first time using them.”

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Posted 3 years ago

Woodworkers Supply Inc is rated 4.4 based on 4,560 reviews