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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Very easy to choose from the options given, very clear prices, very good 360 degree virtual tours, excellent website, however, when finalising the booking there was no confirmation that the booking had been processed. I did not receive a confirmation email so I called the number given. The customer service person could not see any record of our booking so i had to repeat the process of online booking again. I had to check my emails for confirmation as no confirmation that the booking had gone through was on the woolacombe bay website. This is the only recommendation I can give is for a confirmation page once the booking has been processed successfully.
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Posted 9 years ago
It would have saves me a phone call whilst on line if you were to make it clear tthat one can pay by debit card as well as creditcard otherwise it was easy enough. Thank yoy.
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Posted 9 years ago
Quick, easy and straight forward to navigate around website.
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Posted 9 years ago
This will be our 3 year here plenty to do weather it rains or shines
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Posted 9 years ago
Quick and easy to book no problems
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Posted 9 years ago
small problem with passwod, otherwise pretty good.
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Posted 9 years ago
Easy and went smoothly
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Posted 9 years ago
No problems with the booking process, easy to navigate
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Posted 9 years ago
Found booking on line easy to do site very good
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Posted 9 years ago
We found what we were looking for. Very easy to book
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Posted 9 years ago
stayed at twitchen park and although the park itself was lovely, unfortunately the caravan was not what I had booked and had not been cleaned properly. I reported this to the assistant manager who at first said what I was staying in was a new 2016 model ( as I thought I'd booked ) only after housekeeping informed me it was not did he admit it was not a new model. When I complained the caravan had not been cleaned properly he proceeded to be very blaze asking me what did I expect... Shocking. There was a funny smell in one of the rooms and after moving things around to see if I could find what it was, I came across ( under the bed ) a clump of tissue paper that had human feceas in it. Did not feel able to report this after my last meeting with the assistant manager. However, put the above aside and woolacombe bay is I beautiful place and I recommend it to anyone.
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Posted 9 years ago
Easy booking great discount for repeat guests
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Posted 9 years ago
Booking Process When clicking on "Full Specification" for a particular caravan/lodge on a particular site, the web page sometimes moved to a different caravan, instead of expanding the details. Clicking for a second time on the "Full Specification" link always worked. Other than that, the website was easy to use. Full confirmation of the holiday booking came by e-mail very quickly.
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Posted 9 years ago
The price quoted during the booking process was confusing. Although I was eligible for 40% discount as I was booking within 28 days of my previous holiday, the final 10% was not shown or deducted until I went to the payment page.
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Posted 9 years ago
Booking was quick and easy
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Posted 10 years ago
Very easy
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Posted 10 years ago
The lady I spoke to on the phone whilst trying to book a break was very helpful and knowledgeable. I was very impressed!
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Posted 10 years ago
Enjoy holidays here just too expensive on school holidays costs us more than double the price we pay for Easter and October half term
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Posted 10 years ago
There is no where on your booking form for towing on and off fees for caravans stored on site. This means I always lose out on the online booking discounts. I have mentioned this several times on booking. I have taken the step to book online and have offered to pay the towing fees when I arrive onsite. Mp lease would someone kindly respond to this email. Regards Karen Fewins
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Posted 10 years ago
Really easy booking process!
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Posted 10 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews