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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
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Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mrs Sharman
Verified Buyer
“Loads of facilities, brilliant for families”
Helpful Report
Posted 6 years ago
Miss Booth
Verified Buyer
“I love that we can now reserve which caravan we would like out of the ones that fall under the category of type that we are looking at, would love there to still be pre booking bus tickets.”
Helpful Report
Posted 6 years ago
Hi Miss Booth Thanks for booking with us - you can still add pre-booked bus passes at a 20% discount, please check your inbox for instructions how to do this through your My Account. We had overwhelming guest feedback that making a decision around buying bus tickets was a bit too much to think about at the time of booking the actual holiday, both for returning and new guests, so it's now in the My Account section only and away from the main booking engine. See you soon, ^kd social media team
Posted 6 years ago
Mr Pyle
Verified Buyer
“Love Easewell farm, facilcoild do with a freshen up though.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Disappointed to say the least. Rang and asked to book Tywitchen site. Advised fully booked but had space on Easewell Farm Site. This site has cost us £42 for 2 nights, 2 Adults and 2,dogs. The pitch has hard standing, which is a joke it’s so narrow, our Motorhome just fits on. The site is very tired looking and not particularly clean. Had a shower yesterday, first one didn’t work so had to move, second shower was like being jet washed! Went for a swim and the person attending the pool had put a yellow hose running cold water in, it was really cold and children were squirting water at each other. We have paid a lot of money for a pitch beside a pathway with people continually walking past, no privacy. We have the toilet disposal behind us. I went to ask reception about prices for sites. I have been advised that you need to check online as the sites do not have set prices it’s all based on availability. I am told that this is the worst site to be on out of the 4. Considering this was not our original choice and not used this company or visited these sites before, we don’t feel that we wish to return if this is the standard. For the money paid we are very disappointed indeed. We went out yesterday and talked to other holiday makers and they were shocked at the amount of money we had been charged. This site is very sad and tired looking. If we could have had a refund and moved on we would have. Once parking the motor home and walking towards reception and seeing an old barn, half the roof missing on one side (which looks like it’s asbestos) really sets the tone for the whole site. The shower in the swimming pool is not very good, if the men and women’s is being used at the same time the pressure and temperature drop. It’s a sad and tired site, a lady told me she paid £15.70 a night last week. Obviously we have been ripped off for Easter, under the availability price guide!”
Helpful Report
Posted 6 years ago
Hi, We're very sorry to hear of your disappointment. We have forwarded your email onto management for their information; if you would like a formal reply then please put your comments in writing to Customer Services, Woolacombe Bay Holiday Parks, Woolacombe, Devon EX34 7HW signed by the lead booker. Alternatively you can scan a copy of the letter to us, or email your contents along with a scan or photo of the lead's signature, to customerservices@woolacombe.com We would like to clarify how our pricing works. There is a base price and then discounts may be applied on top of these; the base price doesn't change on a particular date, but may change from week to week. Like all travel and accommodation operators, customer demand varies dramatically at different times and this is reflected in the pricing and level of discount available. Typically the best discounts are for booking early, which also gets you the best choice of Parks, pitch types and pitch numbers, leaving it closer to the holiday means less choice and usually lower discounts. As the discounts can change at any point according to the rate holidays are booking up, it would be impractical to produce a price list as it would be out of date just as soon as it is printed. It's why most operator's brochures only include loose guide prices or none at all. We hope despite your present disappointment we might welcome you back to one of our other Parks again, Twitchen House is immensely popular so it is advised to always book it early. ^kd, social media team
Posted 6 years ago
Anonymous
Verified Buyer
“I would like more information about the kids club for under 2’s I have twins which will be 11 months old when we come in September. Also would like to see more pictures of the actual caravans and area.”
Helpful Report
Posted 6 years ago
Mrs Martins
Verified Buyer
“It was easy and quick”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really easy and simple to book up. Stayed twice before and can't wait to come back again.”
Helpful Report
Posted 6 years ago
Mr Allan
Verified Buyer
“Quick,easy efficient.”
Helpful Report
Posted 6 years ago
Mrs Mayer
Verified Buyer
“Stayed at Twitchen House several times, lovely clean site, nice walks, pleasant staff”
Helpful Report
Posted 6 years ago
Mr Davies
Verified Buyer
“easy to book will rate the holiday when i come back”
Helpful Report
Posted 6 years ago
Mr Crockett
Verified Buyer
“So easy, other parks websites seem to have a problem displaying live availability or make it very difficult to search but this was a breeze.”
Helpful Report
Posted 6 years ago
Miss Carr
Verified Buyer
“It was very quick and easy so far. Hoping for it all to be as smooth as the booking process was.”
Helpful Report
Posted 6 years ago
Miss Jenkins
Verified Buyer
“Woolacambe bay holiday parks are simply amazing we have stayed at nearly all of them, but we love staying at easewell farm! Cannot wait until may!”
Helpful Report
Posted 6 years ago
Dr Lu
Verified Buyer
“very easy to book”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We like it very much”
Helpful Report
Posted 6 years ago
Mrs Stephens
Verified Buyer
“The booking system was easy to use but on many occasions would not go back or refresh so had to keep coming out and going back in”
Helpful Report
Posted 6 years ago
Mrs May
Verified Buyer
“Amazing! We have been three times now and have booked our forth stay at Woolacombe. Lots to do for kids of all ages too!”
Helpful Report
Posted 6 years ago
Mrs Finch
Verified Buyer
“I made a silly mistake in relation to the pitch I booked and called within a few minutes of the booking being accepted online, I have to wait 48 hrs for a call back to amend the booking despite the availability being extremely limited as booking is for 4 days time - so will probably have no availability by the time I receive a call... if I receive a call. Disapointed that as booking was made last minute anyway they can't just swop over the pitch type - that's all i'm changing all other details the same.”
Helpful Report
Posted 6 years ago
Mrs Jones
Verified Buyer
“Good quality Great service Lots for all the family to do”
Helpful Report
Posted 6 years ago
Mrs Stansfield
Verified Buyer
“Good value for money, plenty of activities and entertainment for. All ages”
Helpful Report
Posted 6 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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