AccessDoctor Reviews

Name: AccessDoctor
Rating: 4.67

4.7 Rating 2,114 Reviews

92 %

of reviewers recommend AccessDoctor

4.7

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

Visit Website

Phone:

020 7538 4139

Email:

admin@accessdoctor.co.uk

Location:

223, East India Dock Road, London
E14 0ED

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered item came on time”

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Posted 5 years ago

“Fantastic service , the whole process of ordering was simple and quick, Royal Mail unfortunately let them down with delivery but they sent me a second order for free, next day delivery! Companies do not offer service anymore, these guys do!! use them, you wont be dissapointed.”

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Posted 5 years ago

“Told delivery would be yesterday for Antibiotics, NOTHING, nor reply to emails, today NOTHING!! People come to you in PAIN!! for help, not even a bloody tracking or use able reff number on the order!!! What the hell are you idiots playing at? You took my money quick enough abs now silence, with me suffering as I relied on you!! Waste of space cowboys! Can't even call anyone, pointless writing this, I doubt you read the reviews, you cannot have a 4.74 rating and no negative reviews running the shambles that is ACCESSDOCTOR, GO ELSEWHERE PEOPLE, OR SUFFER !!!!!!!”

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Posted 5 years ago

Dear Paul, I am sorry to hear that you have been suffering in pain. In response to your complaint, I have seen at least three replies to your email from our customer care team. Please check all your email folders, occasionally unfamiliar emails get sent to your junk mail. If I may respond to your concerns in detail: 1. We are not an emergency service, this is clear from our terms and conditions, we are not in a position to treat patients who need emergency care, for this you need to seek the services of either your G.P or 111. I am sorry if you had gotten this impression, there is no possibility of us giving you an immediate G.P consultation, private prescription, medication and next day delivery for £9.99. Our service works for people not requiring an immediate doctors consultation. Our doctors assess the online consultations, if appropriate the doctor issues a prescription, this gets dispensed in our pharmacy. For this to be safe and cost effective for both our customers and our organisation we can only treat a limited number of conditions and remotely. 2. If you need any medication the next day, we recommend you upgrade to the special delivery option, this is can be upgraded for the reduced additional fee of 3.99 (normal fee is 6.80). This is clearly stated on the page that you purchased the item from but you did not take up this opportunity. 3. You chose the free next day delivery option, this is a popular choice, for this delivery option we use Royal Mail first class delivery. Although upto 80% of deliveries are now reaching our customers the next working day, unfortunately due to the COVID Pandemic, this can take upto 10 working days in the so called COVID hot spots. 4. Our company is registered by the GPhC and the MHRA, all our pharmacists and GPs are fully registered and practice safely within the UK. 5. Our reviews are all genuine, all customers get an email after purchasing any products to review our service, we do not choose who sends a review., this is why it is 4.73 and not 5. Some of your email responses have been very abusive, please kindly refrain from this attitude. Lastly, I genuinely wish you a quick recovery and will take on board your concerns that can be applicable. Customer care team

Posted 5 years ago

“very serice , saves me having to put more strain on nhs”

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Posted 5 years ago

“Quick to use questions they ask easy to fill out and quick response.”

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Posted 5 years ago

“I am really pleased I found this site. The questions were straightforward, I got approval the same day and delivery was so quick. I will definitely use again. Thank you :)”

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Posted 5 years ago

“Very pleased :) fast postage too”

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Posted 5 years ago

“Very efficient service .Would definitely use again.”

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Posted 5 years ago

“This medication is very use full.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Arrived next day . Had a UTI infection and the tablets cleared it up within 3 days. Also the cheapest I had found online.”

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Posted 5 years ago

“Safe and easy to use and navigate would definitely recommend”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Fast delivery, excellent service. Will definitely use again!”

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Posted 5 years ago

“Fantastic service. Would definitely recommend”

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Posted 5 years ago

“Thank you”

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Posted 5 years ago

“Good and fast service. Quality products”

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Posted 5 years ago

“Fantastic service. Great customer care service with fast delivery.”

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Posted 5 years ago

“The service is amazing! Very reliable Quick and easy, Will buy from accessdoctor again, thank you”

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Posted 5 years ago

“Thank you ‘ im glad i found access doctor and ut helps me a lot”

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Posted 5 years ago

AccessDoctor is rated 4.7 based on 2,114 reviews