AccessDoctor Reviews

Name: AccessDoctor
Rating: 4.67

4.7 Rating 2,114 Reviews

92 %

of reviewers recommend AccessDoctor

4.7

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email

Visit Website

Phone:

020 7538 4139

Email:

admin@accessdoctor.co.uk

Location:

223, East India Dock Road, London
E14 0ED

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to call them to ask for my prescription. They took the money immediately on order, then 9 days later I had to chase them. They sent the product out after the call.”

Helpful Report

Posted 1 year ago

“Money out of my account, No confirmation e-mail No reply on phone No reply to e-mail”

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Posted 1 year ago

“Today is 22/10/24 and I haven’t yet received my product which I ordered on 15/10/24. Please, let me know when I’ll receive my shampoo.”

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Posted 2 years ago

“Certainly won't every use again! I paid £5.99 for next day delivery and waited 3 days. Really not happy.”

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Posted 2 years ago

“I was sent the wrong item, contacted the company but did not receive a response.”

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Posted 2 years ago

“Would give a star if I ever receive my order”

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Posted 2 years ago

“My medication was returned to you 22/7/24 even though I had rearranged with the post office fir it to be delivered to my local post office. I have come back from holiday to find out that my medication has been returned to you. No one has bothered to contact me to let me know, to offer a redelivery or to return my money. What review do you think I should write, you have retained my money and my medication with out offering any communication to explain. Can I please have my money back”

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Posted 2 years ago

“Ordered 2 items, was refused one of them, received one but but got charged for both, still waiting for a refund over a week later”

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Posted 2 years ago

“Will not deliver unless you’re in for signing. Consequently had to wait 10 days to receive my antibiotics and although I contacted the company I received no reply”

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Posted 2 years ago

“My order not arrived Customer service is terrible they don't answer emails /calls”

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Posted 2 years ago

“I never received my product and tried to contact company for refund to no avail.”

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Posted 2 years ago

“I ordered 2 bottles of Optilast eyedrops. I have received 2 bottles of a generic azalastine Hydrochloride. I am aware that optilast eyedrops are azalastine hydrochloride, however the drops you have sent me are not fit for purpose. The dispenser bottles are so poor that they do not dispense a droplet of eydrops, half the contents of the bottle comes out like an eye wash. The company has been emailed with my concern to resolve this but they have not responded. Poor service - I wont be using them again and do not recommend them.”

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Posted 2 years ago

“I have tried calling (twice) and I even left a voice mail and no one has returned my call. Should I give you 1 star? Tom”

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Posted 2 years ago

“Tablets came not in the original packaging and each strip has been cut so there is no expiry date. I have sent several emails and rang the number on the site and left messages but a month later still not heard anything. All I wanted to know was the expiry date as I don't want to take the tablets after they have expired. Extremely poor service”

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Posted 2 years ago

“I Haven't got an order confirmation nor a delivery”

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Posted 2 years ago

“CHEATS. Do not use this company. Ordered tablets and paid extra for next day delivery. No tablets have arrived! They ignore emails. Basically they have taken the money for the tablets and delivery and kept them. Disgusting.”

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Posted 2 years ago

“I ordered my medicine on Saturday 16/3/24, and I paid extra for next day delivery, but I am still waiting and it’s the 18/3/24!”

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Posted 2 years ago

“Hi sorry I can’t write review as I’ve not received my tablets yet have sent you email was ordered on Monday 16 will gladly write one when I receive them TIA”

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Posted 2 years ago

“I was unsure if this site was genuine ,I placed next day delivery and paid extra charge for this service, this did not happen !! There was nothing on the website re age check , I then had to send a copy of prescription, but it just felt like the site was interested in making it easy , but a money making company! I would never use them again !!!”

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Posted 2 years ago

“I ordered on the 9th August 2023 had email to say item out of stock so I requested refund. Item then arrived December 2023 and never received refund. Would not use again.”

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Posted 2 years ago

AccessDoctor is rated 4.7 based on 2,114 reviews