“
            
            Now there is a dark side to this marketplace as well: the help bot needs a lot of work, customer service via the chat are completely useless and read from a script, and sellers posting false presumptions about their products as well as using fake tracking numbers to meet processing times needs to be addressed by Aliexpress and managed a lot better.            
                ”
            
        
        
        
                
                            posted 5 years ago
                         - Miranda 
        
     
    
        
            
                “
            
            I have always got my refund sometimes within minutes!  But I ordered 34 since December, 7 I never got, but got my refund. 1 was returned to seller.  6 were delivered 75 days or longer!  8 I am still waiting for, over 60 days!  5 haven’t been shipped yet!  Service has been dreadful since December!  The 4 previous years I was very pleased!            
                ”
            
        
        
        
                
                            posted 5 years ago
                         - Anonymous 
        
     
    
        
            
                “
            
            The customer service is excellent!! The prices can't be beat!! They are the best n the fasted I have delt with yet when it comes to delivery!! I would definitely recommend them your guaranteed customer satisfaction!!!🤗🤗🤗            
                ”
            
        
        
        
                
                            posted 6 years ago
                         - Lil kim 
        
     
    
        
            
                “
            
            Ali Express are good with customer care and quality. But the local post service named Pakistan Post is bad at delivering parcels on time and to the correct address.            
                ”
            
        
        
        
                
                            posted 6 years ago
                         - Anonymous 
        
     
    
        
            
                “
            
            Effecient service.Glad i could find a double breasted halter. I love the style. Will browse the w3bsite again. Well done. Happy customer😍 as i love to shop            
                ”
            
        
        
        
                
                            posted 6 years ago
                         - Anonymous 
        
     
    
        
            
                “
            
            Service van Ali Express is prima.            
                ”
            
        
        
        
                
                            posted 6 years ago
                         - Anonymous 
        
     
    
        
            
                “
            
            I ordered wings twice !
And I am happy with products and customer service.
Thank you,
Bela from California            
                ”
            
        
        
        
                
                            posted 6 years ago
                         - Belay  
        
     
    
        
            
                “
            
            Not bad. You have a lot of i8tems in this shop and they are fine and cheap (you can find almost anything), but... I had a problem with an item that I never received... And the customer service never heared me...            
                ”
            
        
        
        
                
                            posted 7 years ago
                         - Ruben 
        
     
    
        
            
                “
            
            Good service, great customer service.             
                ”
            
        
        
        
                
                            posted 7 years ago
                         - Joyce  Riley  
        
     
    
        
            
                “
            
            What i order i always get.great service and good prices            
                ”
            
        
        
        
                
                            posted 7 years ago
                         - chryso