“
I have since had to escalate the matter to the Financial Ombudsman Service via my credit card provider to seek the resolution I am legally entitled to.
”
posted 10 months ago
- Anonymous
“
Absolute horrific supposed service.
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posted 1 year ago
- Emma Morson
“
Ordered a Garmen S62 watch American Golf took the money immediately from my account. Seven days later no watch. I called them to be told there was no order under my name. I checked with my bank and got the authorisation code. Now they saying the money was refunded back to my account and will be there in 3 to 5 days. Was informed some problems with the website. Shocking service will avoid them in future.
”
posted 1 year ago
- Maureen W
“
Laughing at customers and pointing at people don't go to American Golf worst service
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posted 1 year ago
- Anonymous
“
terrible service. Wrong item sent and no response
”
posted 1 year ago
- Anonymous
“
AVOID unless dealing in store
Thought I’d be safe dealing with a well known company. Awful process from start to finish. Missed delivery timescale (4 days in a row) awful customer service (lies, failed callbacks and no one interested in owning an issue) honestly never had an experience like it and lots of other companies out there that offer much better value and actually provide service if anything was to go wrong. AVOID
”
posted 2 years ago
- Lee
“
Wish I’d read these sooner. Ordered a club next day delivery for a birthday 3 days later. Birthday gone and still no sign of it. Reason for ordering from them - next day delivery! From these reviews it sounds like they are mis-selling their service.
”
posted 2 years ago
- Bev T
“
Worst service you can give.
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posted 2 years ago
- Joacim
“
Appalling service.
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posted 2 years ago
- Andrea Stokes
“
Ordered on 4 December. Still not received a confirmation or delivery but as others have said the money has been taken. Have only received an email to say how busy they are. Very disappointing service.
”
posted 2 years ago
- Dorothy Marks