American Golf Reviews

1.6 Rating 154 Reviews
15 %
of reviewers recommend American Golf
1.6
Based on 154 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Hi I have just ordered a set of Taylormade golf clubs today , within 2 hours of order I found the same clubs plus golf bag for 200 pound cheaper , I rang American golf to cancel the order and they have said that I’m not allowed to cancel the order because I went into the shop , even though the order hasnt even been processed yet, they said I can’t have a refund because I went in store to buy even though It’s only been a few hours since the order , after quite a few debates and stressfull conversations with American golf they have told me to wait till i get my order and then bring the clubs to store and they will give me a refund out of ‘good will’ . I have read there returns policy and it says aslong as I don’t receive the order I can cancel within 14 days , am I being tricked into waiting for my order then when I receive it , not able to return them because the ‘good will’ refund gesture was only by mouth , anyone had anything happen like this ?? Also the club are not custom fit they are just a normal order
Asked by Grahame murphy (2 years ago)
Expiry of gift vouchers due to Covid 19 and shops closed Is this voucher valid?
Asked by Les murray (3 years ago)