Argos Reviews

2.7 Rating 3,936 Reviews
F
Happiness Grade
Read Argos Reviews

Email:

info@argos.co.uk

E

Refund - Difficult

35.53%
Industry Average
I bought grass trimmer didn't work I took back.. They guy manager he is name Jason. He refuse to me refund my item.. I said to why u can't refund I pay£98 .. He said to me because ur indian. He racist to me.. I'm standing 4hrs to asked them give me refund. He very rude manager I don't think he is good for the business.. I'm really upset for wast my £98 even not working
posted 2 weeks ago - Padd
Now it's 12 March 2024 and this company still hasn't sent me any refund and started to tell me that they didn't collect the item and can't issue a refund.
posted 1 month ago - Ilya GSKV
Was promised a refund and a £20 gesture of good will.
posted 2 months ago - Cassim
Terrible rude delivery men told me couldn't install washing machine waited 3 week's for a delivery chucked the new one off the van to so asked for a refund terrible place don't bother
posted 2 months ago - Anonymous
Wish I could give no stars! Diabolical service and false advertising. The app said my item was available from the next day but once I ordered (and they had my money) the receipt said not available until next week. The chat service is pointless and they don’t refund for up to 7 days. They must make money just from the money they keep while waiting to refund you. Lesson learnt, never again.
posted 2 months ago - Anonymous
It took 48hrs to get back to me saying the cooker was no longer in stock so would refund my money.
posted 2 months ago - Steven Hills
which they were desperately waiting, I had place order back in Jan and ealiest date for delivery was 7th Feb 24 and on the day the driver call and said they are running late and will delivered later during the day and after sometime received text that they tried to delivered but failed to delivered, I call the driver straight away but he didn't answer and then i called customer service about it and said there is already someone at home and the driver is lieing and as usual they are helpless and cluess and said that i need to rebook what amaze me was next, she told me i have to call after 24hrs, i called it now and they told its out of stock and now they said refund is option after call us after 15 days to rebook when it might be in stock.
posted 3 months ago - Hussain Nullwala
I took it back to Argos Smelly Oak where they refunded me £299 for the price of the machine.
posted 3 months ago - Zaki Al-Dubai
Tried to return faulty electrical item to Stockport Peel Centre, refused refund and terrible customer service, have informed trading standards and Argos CEO.
posted 4 months ago - ""
It took 4 calls to try and get my issue dealt with! First time they hung up, second time I was told to call back after my delivery slot had ended, third time I was told to call back after 5pm, fourth time to be fair the advisor took time to sort it out (I hope) no option for a re delivery just a refund which can take up to13 days (I purchased the items during black Friday deal and now the price has gone back up!) Then told to re order, why would I trust them to deliver my order again after taking my money!? I'm so disappointed, I've never had an issue with Argos before.
posted 5 months ago - Anonymous