Argos Reviews

“ Bought a washing machine which stained and ripped clothes, Argos say we have to talk to HOTPOINT to be able to return item? (Blatant infringement of returns policy). ”

“ They said it could not be returned as it is a digital download but that is not mention in the returns policy. ”

“ Had an issue with returns, it appears that Argos don’t have a proper complaint process. ”

“ I wasn't concerned because I knew Argos have a 30 day returns policy and have used Argos lots of times before and have on occasion had to return items. ”

“ Purchased a Macgregor 32cm 1400w mower on 28/5/21 on 25/7/21 while mowing the lawn noticed grass coming out of the side of the casing on inspection I found the casing (very flimsy) had split over about 300cm so contacted returns at macgregor and got a glib woman who said she would give me a return number to present at the store BUT said I would be wasting my time as it would be regarded as wear and tear not wishing to have a row at my local store I made a temporary fix with gaffer tape to finish this season and will be purchasing a new mower in the new year but it will not be a macregor and definitely not be from Argos this is the second issue I have had with Argos this year after years of shopping with what used to be a trustworthy brand it is sadly no more so will be looking elsewhere in future ! ”

“ The Lancaster store insists they only offer credit notes to be used in Argos for faulty returns. ”

“ I will never buy challenge again and I will avoid Argos in future as their returns policy is open to their own interpretation and gatekeeping and they accept no responsibility for faults and worse - blame the customer for causing the fault. ”

“ When I admitted to myself I'd have to return it I found that on sainsburys branches were taking returns and not the normal one were I bought it. ”

“ returns I purchased a dash cam and when trying to set it up I found that it was faulty (annoying but these things happen) I went online for help and was told on the chat line that it was the manufacturers responsibility for the warranty and not Argos, I then rang the helpline for my local branch (drakehouse sheffield) to listen to the same thing on a recording, the next morning I went to the above branch ready for an argument and the lady that dealt with me was very helpful and offered me a full refund or replacement I chose to replace the item the moral to this sad affair is do not contact anyone just turn up to the branch and save yourself some hassle ”

“ They make it extremely difficult to do a returns. ”