Argos Reviews

“ Do not shop with this company , i brought the wrong laptop and went back the day after to upgrade it and pay more for a dearer one and they said because i had opened the box they would not except it back even though i wanted to buy a upgrade, appalling staff attitude , and company rules , basically once youve paid for it and left the store they are not interested in you , ive shop here before but never again just warning eveyone about there aborant returns policy , dont shop with them ,, warning ”

“ Dreadful returns policy. ”

“ Terrible returns policy. ”

“ Terrible customer service, won't accept returns at all even when it's the law. Can't escalate anything as it's down to store staff to make decisions. ”

“ They told me I should have done my research and I should have checked returns policy. ”

“ I advised them to collect this and made it absolutely clear to Argos that I was not treating this as either a maker's warranty claim or under Argos' own returns policy, but I was complaining against Argos and exercising my statutory consumer rights against them under the Consumer Rights Act 2015. ”

“ Bought a washing machine which stained and ripped clothes, Argos say we have to talk to HOTPOINT to be able to return item? (Blatant infringement of returns policy). ”

“ They said it could not be returned as it is a digital download but that is not mention in the returns policy. ”

“ Had an issue with returns, it appears that Argos don’t have a proper complaint process. ”

“ I wasn't concerned because I knew Argos have a 30 day returns policy and have used Argos lots of times before and have on occasion had to return items. ”