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Asda Reviews

2.4 Rating 2,614 Reviews
F
Happiness Grade
E

Refund - Difficult

39.73%
Industry Average
its now Monday im on the phone to them they wont put me through too a manager and saying they are gonna investigate it further ive spoken to three different advisors since saturday and all they keep doing is repeating themselves and now the advisor called RON said the status is showing as delivered!!! I'm absolutely furious ive recieved no delivery and no refund and im now left with no money in my account to feed my children how is this fair .
posted 2 weeks ago - Laura Mckinnon
As I did not receive the call I called customer services again and the agent said she will find out what time they can deliver the order again and put me on hold and when she came back on line I was informed that they can’t deliver my order and they will refund my money.
posted 5 months ago - Guilhermina Mascarenhas
00 worth of the order (about 55%) but they have taken the full amount and have yet to refund the £120.
posted 6 months ago - Steve Barker
When ordering online, they are missing items on delivery and can't even ask for refund. Joke not a store.
posted 8 months ago - Anonymous
Then the store manager ( at least she claimed to be one) lied that I asked for refund while I was asking for my parcel.
posted 9 months ago - Anna
Ordered via deliveroo, have asked for a refund as this was totally not what we requested.
posted 9 months ago - Anonymous
Even worse, they offered to reschedule the delivery but required me to pay for my shopping again before receiving a refund for the original payment.
posted 9 months ago - Lilly
We ordered a few items of Asda we founded out only 16 items didn't come by the time we founded out the Asda man's van drove away the next morning I emailed Asda and they said they won't give Me a refund bad service never again ...
posted 10 months ago - Anonymous
I’ve ordered clothing from George for £275 what never been delivered and still fighting for a refund! They keep saying it’s been processed and refusing to provide any confirmation. Please avoid! The worse customer service!!
posted 11 months ago - Monika
Never received my delivery and never received a refund 😕 absolute joke of a company drivers are absolute lazy bastards 😤 will not be buying from yous again deleted the app
posted 11 months ago - Angela Weir