Asda Reviews

2.5 Rating 2,454 Reviews
C
Happiness Grade
C

Customer Service - Average

61.11%
Industry Average
I had to return a item to Asda one it was made easy then 2 with in 3 minutes the refund was made fantastic service many thanks
posted 1 month ago - Steven Lumb
I do not have a problem wirh the service in Asda, we have also received many home deliveries and l have been very happy with them.I do wonder about the hygiene however, as in my local store the card payment screens on the self checkouts are really dirty and could do with a good clean..just wonder how many bacteria are carried between customers.
posted 2 months ago - Anonymous
I came into Asda the other day wanting to exchange something. I was very happy with the service I received from the customer service team. I think I was served by Harris he was very helpful and sorted my issue out right away.
posted 5 months ago - Gulnaz Dous
Recently order new glasses at the Optician at your Havant store. This is the 3rd. pair of glasses from there, and the service has been excellent. We have dealt with Pat , who was is always very friendly and gives very good advice. I would highly recommend this department.
posted 6 months ago - Patricia Humphrey
The service I receive is excellent.
posted 9 months ago - Nick Arnold
hyia i really like your customer service
posted 9 months ago - Bob
Delivery service is excellent and economical 3.
posted 1 year ago - Anonymous
The cashier Julie in your Glashoughtin stuff goes above and beyond every week. I shop with elderly on a Wednesday and another day during the week. She is friendly helpful and interested in what youre saying. This lady is what customer service should be like.
posted 1 year ago - Marianne Fernandez
Poor customer service due to the lack of colleagues.
posted 1 year ago - Anonymous
Wow went to click and collect at the Brynmawr store today , a young gentle man brought out my groceries , all I can say is what a very pleasant person so helpful going above and beyond with this service ,he is a credit to your store hope he is going to be a regular at the job excellent service 👍😁
posted 1 year ago - Mrs Williams