“I placed an online order for 3 books on the 14 November 2025 and paid $86.95 on that day. I finally received the order in the mail on the 25 November only to discover only one book was sent. I rang and enquired about the other books and was told that they had just received one from their supplier and they would send that out to me. The other would take about another week and a half to get to them I was advised, and then the same amount of time again to get to me. All three books were written in Australia by Australians. And all were paid for weeks in advance of me actually receiving them. They were all supposed to be gifted to someone this week, but now I have to wait until I receive the second book and the third i've cancelled and asked for a refund as that was going to take another 3 weeks to get to me. I was not advised at all of these massive time issues. I will never ever use this company again to purchase any books. Severely shocking customer service.”
“They promised a guaranteed return on my investment but after investing my life savings, I got nothing in return. They seemed legitimate at first, but it was all a scam. I urge people to stay away from awful platforms and not risk their hard-earned money like I did. Report scam to Mrs. Sharon Oneil via
WhatsApp; + 44 7438 687 236
Email
sharonrecoveringexperts @ g mail.com”
“Booktopia in ever way was a great place to buy books because of its competitive prices and the huge range of books available.
I also equally bought from my local bookstores to support them as well. Very dissapointed that Booktopia can not find another buyer!”
“I purchased 6 books on the 10th December. That night they sent a newsletter email stating that orders were to be placed by midnight that day for Christmas delivery.
Then on the 20th December they sent an email stating that 2 of the books had missed the christmas cutoff and they would send as soon as possible.
Then i got an email on the 21st December saying the other 4 books had also missed the christmas postage cutoff.
When i asked why it had taken 10 days to process my order i was told they were busy.
These books were for my 6 month olds first Christmas. Now with 3 days before Christmas i am left to find something else to get him.
Booktopia cancelled and refunded my order at my request.
I will NEVER buy from Booktopia again, this has upset me very much and nothing can fix this.
AVOID Booktopia at all costs.”
