“The sound quality of the Ultra Gen 2 is very good, but the brittle plastic material breaks easily. I bought a pair four months ago, and when I took them out of my ears, the ear pad snapped off suddenly, leaving the pad stuck inside my ear. Don't buy them—the older models are better. Att Leo Garcia”
“2nd generation Bose Quit Comfort Ear Bud stability band lost. At this time, they have no replacements in stock in all of Canada! "Call back or maybe go to Walmart or Target to purchase," I was told. Funny. Target doesn't operate in Canada. Given Bose reputation for quality and the premium price paid for these buds you'd expect much better.”