Chase Evans Residential Reviews

2.8 Rating 46 Reviews
46 %
of reviewers recommend Chase Evans Residential
2.8
Based on 46 reviews
Customer Service
Communication Channels
Email, Telephone
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Email:

marketing@chaseevans.com

Location:

Strata Tower, 10 & 12 Walworth Road,
London
London Borough of Lambeth
SE1 6SX

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Anonymous
Anonymous  // 01/01/2019
We have been renting with Chase Evans for 18 months. They have left damp in the property without full remediation, they have not tended to the garden despite this being a promise on signing the tenancy, they failed to fix our broken washing machine for 6 weeks, one contractor they employed left a KNIFE in the bedroom (en-suite). Shocking and appalling.
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Posted 4 years ago
My experience with Chase Evans is related to the service provided after the end of the tenancy. I have been a customer with Chase Evans for two years now, but I will no longer be one, neither would I suggest to my friends. The property agent I had to be in contact with this year, is Sarina Powell. Three months already since I checked out of the property and my deposit has not yet been returned, going beyond any timeline given in the contract. Added are the extra charges to the amount they want to hold. My calls have been ignored multiple times and the email replies are once in weeks (Still waiting for one btw). If this is the service offered to the customers from your staff and how the company represents itself, it is a disappointment.
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Posted 4 years ago
Shahid Miah is a serial liar and very dishonest. Promised the world and delivered nothing and then ignored our calls and messages to correct the problems. If I could give a zero star I would. Do NOT deal with him. Absolute con man.
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Posted 4 years ago
End of tenancy experience the worst i have ever experienced. Shikane was managing my end of tenancy and really is the most obstructive individual i have ever had the misfortune to deal with. My inventory was done the day after i vacated the property and despite multiple contacts she refused to release my deposit always quoting that the law allows them to hold it for up to 10 weeks. Deposit wasnt released until after i recruited a consultant to fight for the release of deposit who had to go direct to landlord. 9.5 weeks from end of tenancy to deposit being placed back in my bank account.
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Posted 5 years ago
My wife took time out of her day to view a flat advertised by Chase Evans, only to find that the flat was not the same as the one advertised (different photographs and different price). When confronted, the agent, Shahid Miah, just made excuses about it not being his responsibility to check advertisements. And when my wife stated that she was not interested the flat view, Shahid left immediately, without apology.
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Posted 5 years ago
been living in Canary Wharf for last 11 Years used many agents worst ever agent I have had from maintenance to check out tried to raise rent and told me its in contract when it was not never fixed anything charged twice a check out fee held deposit for over a month on inventory all faults like cracked chips on doors etc where already on the check in added to check out with more description and tried to bill me for it worst ever staff to deal with please do not use BE WARNED
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Posted 6 years ago
Chase Evans Residential is rated 2.8 based on 46 reviews