Login
Start Free Trial Are you a business? Click Here

Clarks Shoes Reviews

2.4 Rating 607 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.67%
Industry Average
Anne the Manager at Watford is very kind and caring. Her customer care service is excellent and she knows how to attend her custom’s kind.
posted 1 month ago - S Tran
Recently bought 2 pairs of Clarks men’s shoes at the outlets in Tannersville, Pa….Received very good customer service; low prices; store was clean & had a great number of selections. No complaints! I only gave the shoes a “4” instead of “5” because I will not be wearing them until Christmas ( they were very comfortable, light, & stylish when trying them at the store).
posted 1 year ago - Art Lopez
I bought a pair of shoes at the Plymouth store, Sammy the assistant was very helpful. She took the time to explain the best way to protect the brogues from cracking by using conditioning balm. Excellent customer service.
posted 1 year ago - Anonymous
We took my grandaughters to Clarks of Rayleigh and were served by Debbie. Fantastic service. She was very friendly and informative. Would highly recommend.
posted 1 year ago - Anonymous
Excellent service today at hexham .toddler had shoes 4 weeks velcro stopped sticking returned shoes staff changed shoes after checking size hadn't changed with no problem at all very happy
posted 1 year ago - Rosie
I am very grateful for their excellent service, and have no hesitation in recommending them to other customers.
posted 2 years ago - Jill Patricia Kelk
We went to Clark’s Church Street store in Liverpool for my little girls school shoes on Wednesday 30th August. Mela was so helpful and gave great customer service and care. Nothing was too much trouble for her. Thanks very much Mela.
posted 2 years ago - Helen
Great service from Chanel at Newark Clarks today, 18.04.23. The advice Chanel gave for my 14month old granddaughter was checked out with the manager who supported the advice given. I would highly recommend Chanel’s customer service to anyone.
posted 2 years ago - R. Green
Great service this week from Gillian in the Oldham branch, so helpful looking through the ranges available online as well as in store for me.
posted 2 years ago - Laura Windsor-Welsh
Clarks Shoes the Moor Sheffield excellent customer service. Two of the members of staff went the extra mile in sourcing the boots I wanted. Very grateful amazing young team!
posted 2 years ago - Lynn Rodgers