“If I could give zero stars, I would. Avoid this company at all costs! I submitted all the paperwork two weeks ago, yet they only processed the application for the card today—after I called to follow up. Their service is completely unprofessional and unreliable. Do yourself a favor and look elsewhere.”
“I want to warn everyone about this scam company. I was filling out a form on their website when I suddenly got a call from someone named "Gary." He offered to handle the form for me and asked for my personal information to book a test. I gave him my details, and he charged me £45 for the booking. Then he tried to pressure me into paying an additional £150 for another test, claiming it would give me access to a full Green CSCS card. I refused to pay the extra fee.
Afterward, I received a confirmation email with my name spelled incorrectly. When I called the company to fix this, no one answered. I finally reached Gary on Monday (my test was on Thursday), and he assured me it wasn’t a problem and said he would fix it after I completed the test.
Worried, I contacted CITB, who confirmed I would be refused entry to the test with the wrong name. When I called the company back, they insisted CITB was lying and that I could still take the exam. Spoiler alert: I was not allowed to take the test due to the name error.
When I asked for a refund, they refused to return my money. This company is a complete scam. Avoid them at all costs!”
“I was robbed of 60 odd pound over 9 months ago ..it was frustrating phoning getting put on hold passed to different people and very rude over the phone
I just accepted I've been robbed in the end it was too stressful. do not use by all costs
The only thing that I can do now is worn other people”
“I would give zero stars but not an option.
Complete scam told our exam centre was permanently closed 3 days before the exam. The exam never existed!
They now want a 20% admin fee to get a refund. Don’t think we will see any money from them.”
“I would never recommend a cowboy set up like these jokers.
I paid £43.
The test wasn’t booked and when I confronted them about what happened they just laughed and slammed the phone down.
I was given the £43 by Barclays Bank but please don’t use these idiots.
I have reported them to Trading Standards and I will continue to do everything I can to stop them and break down their scummy little lives.
When you listen to them you won’t be over surprised why they are doomed to fail.”
“I can not believe how this company is active and working in UK. They all the time lying with me. I have all their emails to prove that.
Big disappointed from them and I do not know what should I do now, If these type of companies are working in UK, then big question on the system.”
“Awful company. An Indian call centre that robs you of your money. Stay away.after 2 months they agreed to refund me taking £29 for admin and saying it will take up to 60 days to refund. Scammers”
“This company is by far the worst I've come across in my 8 years of experience in the construction industry. The staff has absolutely poor communication, the worst customer service anyone can possibly imagine. I deeply regret applying for my CSCS card through them.”
“A bunch of absolute con artists stay well clear of these people. Paid £65 for a CSCS card only for an Asian guy calling himself Garry to call me saying that I needed to complete a one-day health & safety course for £190 when the official price for these courses is £90. Realizing at this point that it was nothing but a scam I asked for a refund only for him to say I wasn't entitled to one & hanging up the phone shortly after. I emailed the company several times asking for a refund & eventually got two reply emails from two different people one saying I would need to pay £5 for a refund & the other saying I would need to pay £25 for a refund. Received an email a week later saying that I would be refunded within the next seven days & that if I didn't receive it after seven days to contact my bank. Severn days past still no refund, contacted them again only, yes you've guessed it the person on the phone hung up on me again. This company is now under the name of Peregrine Recruitment which is run by two Asian people in a house in London but they are still taking payments under the name & website of Construction Builder Support. I have reported them to both The Insolvency Service & Action Fraud however The Insolvency Service replied back to me basically saying that they weren't prepared to take the case on & I never heard back from Atioan Fraud, both are an absolute waste of space. All I can say is stay well clear of these people as they are nothing but daylight robbers.”
