Costa Coffee Reviews

3.1 Rating 456 Reviews

47 %

of reviewers recommend Costa Coffee

Company Reviews

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Metrics

3.1

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Avg Email Response Time	-1 hours

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Why have the toasted sandwiches changed ? The old ones were delicious had new one this morning tasteless like cardboard I won't be buying again horrible !waste of money.

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Asked by Anna-Maria (5 months ago)

Why is the steak toastie not on menu for delivery?? disappointing as they're delicious ?

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Asked by Georgina (10 months ago)

Points taken away on my card number 633780 77424 17559186 5 I have been in Hospital for a time so unable to visit cafes

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Asked by Bill Harrison (4 years ago)

Staff need training. on cleaning tables and cloth used on Frothy milk-it was filthy. Friendly staff. good coffee.

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Asked by S Wiliams (6 years ago)