DEICHMANN Reviews

4.2 Rating 214 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
She was very supportive in making sure we were happy with the service we received.
posted 3 months ago - Happy customer
Good customer care and service today at the Coatbridge shop from Kayliegh, 5 stars.
posted 1 year ago - Anonymous
Really great products Customer service in Chester storehouse be better. It was as though they didn't want to help when asked 're sizes.
posted 2 years ago - Ann Coupland
Brilliant customer service from start to finish. Very attentive, knowledgeable helpful staff. Good quality boots purchased.
posted 2 years ago - Nic
Thank you to Tanya and Elle from Trinity walk Leeds shop for all their help solving problem excellent customer service
posted 2 years ago - Anonymous
I have been in DEICHMANN a number of times, but I don't think I ever bought anything. Today, I was pleasantly surprised when I found two pairs of shoes in my size and on special offer. But the real deal is their customer service. I was served by Sajid at their Walthamstow Mall branch. He was so incredibly helpful, kind and considerate. I'll definitely be shopping there again.
posted 2 years ago - Louise Al-Rudaini
Great customer service at your Maidstone branch today, and good prices too!
posted 2 years ago - Anonymous
Went to the Ipswich branch. Went to buy some work shoes, Amazing customer service everyone was really helpful and nice!
posted 2 years ago - Anonymous
Went to the wrexham branch was served by a lovely lady name winnine really helpful and polite git 20%discount nice surprise my sketchers are so comfy second pair I've purchased from DEICHMANN best price brilliant service
posted 3 years ago - Gill
Excellent service in the chester branch I went in today after lockdown in wales couldn't find the sketches size I wanted for my son Leigh saw me looking puzzled and stepped in and found what I wanted last pair on sale what a lovely store and excellent staff and attitude I most certainly will shop here again thanks to Leigh and all the other staff who I also observed to be very courteous and helpful to customers retail staff are not always appreciated but having worked at m and s for some years I really appreciated their hard work so thank you
posted 3 years ago - Liz mc