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DEICHMANN Reviews

4.2 Rating 214 Reviews
79 %
of reviewers recommend DEICHMANN
Company Reviews Questions Metrics
4.2
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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Hi can you tell me when you will have white slide ladies sandals - size 6 - order No 1731020 £5.99 - back in stock please. Thks Sue
Helpful Report
Asked by Sue (9 months ago)
Hi I returned my shoes on 30/08/19 via post office. I haven’t received refund yet. I have also sent numerous emails. As yet I have not heard anything yet. I tracked my parcel and it said it was delivered. Can anyone tell me how long it takes to issue a refund.
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Asked by K.lad (4 years ago)
Hi I returned my shoes on 30/08/19 via post office. I haven’t received refund yet. I have also sent numerous emails. As yet I have not heard anything yet. I tracked my parcel and it said it was delivered. Can anyone tell me how long it takes to issue a refund.
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Asked by K.lad (4 years ago)
How do I leave my review and enter your competition to win £300 following my purchase today in store
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Asked by Anita (5 years ago)
It's was good
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Answered by Sumaira Ghafoor (5 years ago)
Very happy to shop at all times Good products and deserve prices
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Answered by Fraven Gonsalves (4 years ago)
Lovely customer service and got some great shoes at a really good price
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Answered by Kayleigh swain (4 years ago)
Very happy
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Answered by Pradeepa Tharmarasa (4 years ago)
Mostly I buy my shoes from DEITCHMANN and I have always found them to be very comfortable and durable. And their prices are very reasonable and very good staff. I have always liked the design of their shoes!
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Answered by Farah Batool Ahmed (4 years ago)
Very very happy with my purchase and the lady that served me was very pleasant so thanks all round
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Answered by Eleanor (4 years ago)
In june 2018 I purchased pair of school shoes for 5yrs old with Deichmann shoe care paid £2.99 However shoes has defective issues now I.e colours fade and doing feel off etc, my question is will I be able to exchange or refund for this? For How long does the shoe care cover for all this? Thanks Sam
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Asked by Sam (5 years ago)
Yes until it is has valid care paid
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Answered by Fraven Gonsalves (4 years ago)
In june 2018 I purchased pair of school shoes for 5yrs old with Deichmann shoe care paid £2.99 However shoes has defective issues now I.e colours fade and doing feel off etc, my question is will I be able to exchange or refund for this? For How long does the shoe care cover for all this? Thanks Sam
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Asked by Sam (5 years ago)
Yes until it is insured
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Answered by Fraven Gonsalves (4 years ago)
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