DickSmith Reviews

1.1 Rating 214 Reviews

2 %

of reviewers recommend DickSmith

Company Reviews

Questions

Metrics

1.1

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How does DickSmith deliver?

Helpful Report

(1 month ago)

DickSmith delivers items by Postal Service and Courier.

Helpful Report

(1 month ago)

37.50%

Industry Average

“ Got a Samsung galaxy tablet from these clowns as a gift for someone before they went away for Christmas!!! it apparently got sent only to cancel the delivery and have it returned to sender asked for a refund and I'm still waiting for a refund a month later this is ridiculous nothing but scammers I'm out of pocket nearly 300 dollars and it's nearly Christmas if I knew they were going to do this I would of went to my local store which I ended up doing anyways NEVER BUY FROM THESE SCAMMERS AGAIN!!!!! ”

- Anonymous

“ I chose DS because they had they offered the fastest delivery. The day I should of received my item, they refuded my money with no reason. DO NOT TRUST THEM ”

- Anonymous

“ Made a purchase for $96 on 25/4 got my delivery all good then this morning 10/5 l see an amount of $129 deducted by Paypal from credit card. ”

- Anonymous

DickSmith Reviews

Delivery - Slow