DickSmith Reviews

1.1 Rating 198 Reviews

2 %

of reviewers recommend DickSmith

Company Reviews

Questions

Metrics

1.1

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 31%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does DickSmith deliver? How long does DickSmith take to deliver? Does DickSmith deliver on time? How is accuracy and good condition of items delivered by DickSmith?

Returns

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How does DickSmith deliver?

Helpful Report

(1 week ago)

DickSmith delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

42.86%

Industry Average

“ Made a purchase for $96 on 25/4 got my delivery all good then this morning 10/5 l see an amount of $129 deducted by Paypal from credit card. ”

- Anonymous

“ Then a short time later I get an email advising me that the item had been dispatched and once I received the delivery to contact customer support to organise the return and replacement with the correct size. ”

- Laurie Teuma

“ Delivery great and in good time. The “first membership” is a scam and not straight forward to cancel. I will tell my friends to beware of Dick Smith. Dick Smith was a name to be trusted but not anymore. ”

- Anonymous

DickSmith Reviews

Delivery - Slow