“I do a weekly click and collect from Tesco and have always raised a small amount for an animal rescue. All of a sudden I have ordered in the same correct way and for the last couple of months no small amount of money has been forthcoming. I filled in a request to look into it and have heard absolutely nothing. I will be giving up using which is a shame for the animal sanctuary.”
“As a charity we are not getting the donations they are either pending or declined, customer service just end out a generated response and don’t answer complaint, we have decided to move our charity to another site”
“Defo scam, ive had at least 100 transactions not pay to our cause. I genuinely believe these are ripping people off. This needs looking in to. If it was 1 or 2 I'd understand, glitch etc, but hundreds not paying out. Total fraud. Ive raised £350 so far too.”
“Does not deliver what it promises. Made two purchases (1 over £1000) nothing has been paid . I have had to submit a claim 1)that is in review 1) that has been ignored. Customer Service is non existent”
“Please be aware of this "fundraising". It raises to your cause only small amount of money, any bigger ones are disappears.
I have raised several of the claims and and all of them have been declined.
This "fundraising" organisation should be reported as a fraud.”
“Questionable change to their Terms & Conditions
Just closed my account. They have updated their T&C's to state that any money that cannot be paid to a third party's can be kept and used for any purpose they deem fit.
This is scandalous. Any breakage (money that cannot be paid) should go to charity... FULL STOP! Anything else is extremely questionable and bordering on being sleazy, especially 'or for its internal business purposes (including retaining the funds).' !!!!
25. Interpretation: For the purposes of this Section D, the right to ”re-appropriate funds” shall mean the right for Easyfundraising to use or apply the relevant monies as Easyfundraising determines in its sole discretion including, without limitation, making donations to other Good Causes, funding prizes, enhancing other Donations, undertaking marketing or promotional activities, or for its internal business purposes (including retaining the funds).”
“Just an affiliate money-making scheme hiding behind a 'charity' guise. Surely far better ways for charities and organisations to raise funds and receive 100% of the funds. Poor to pay out to the charities that actually need the funds and impossible for a charity to prove the funds they should have received.”
“False promises, a borderline fraud. Some newspaper should investigate them. They must receive lots of commissions from the retailers that's on their page.”
