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Elefant.ro Reviews

1.4 Rating 51 Reviews
8 %
of reviewers recommend Elefant.ro
1.4
Based on 51 reviews
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Email:

cosmin.plesoiu@elefant.ro

Location:

BD. Dimitrie Pompeiu nr 5-7, etaj 5
sector 2
020335

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Am achiziționat un ceas din oțel inoxidabil, rezistent la apă, care a ruginit în cutie. Mă întreb ce s-ar fi întâmplat dacă l-aș fi ținut în umezeală? Am făcut o sesizare în acest sens și nu m-a ajutat nimeni. Sunt foarte dezamăgită de elefant.ro.
Elefant.ro 1 star review on 24th October 2023
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Posted 1 year ago
Horrible customer support, i was supposed to be reimbursed for a product that was out of stock, and I have yet to receive either my money back or at least a coupon that actually works.
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Posted 3 years ago
They charge delivery fee for every item you ordered. For example, in my case, I ordered two educational posters for school and instead of receiving them together, they sent them separately, just so I would be forced to pay delivery fee twice. It goes without saying there was no mention of this when I placed the order, which means what I agreed to pay on the site is different from what they actually charge when they deliver. I read on a blog they did this to someone who ordered seven books. Seven books, seven times the delivery fee. It truly is a disgusting policy for a company.
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Posted 6 years ago
I've ordered a watch :"Ceas Fossil Abilene CH3016" before Christmas, early December. The package should have arrived before Christmas but nothing like that happened. So I call them to see whats happening with my order because i have no new notifications and the year 2018 has passed yet no package. I recieved the explanation that the supplyer had some problems nad cant make the delivery. Fine, i can understand that but why did no one notify me?? I've canceled the order. A few days past and I check the website again for a watch. I found the same watch but now with a bigger discount and I tought to myself that the supplyer problem is fixed, why else could this watch be for sale again. So I place a second order with the same product. 2 Weeks passed by and nothing. I contacted them and recieved the same answer, but when i asked "why is the watch still on display when in the last 2 months you cant honorr this order?" they had no answer. I'll never order from them again. Customer service is verry bad. Money wasted.
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Posted 6 years ago
Elefant.ro is rated 1.4 based on 51 reviews