Elsie's Attic Reviews

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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How quickly does Elsie's Attic resolve customer queries?

Helpful Report

(4 years ago)

Greater than 55% of reviewers feedback is Elsie's Attic resolves customer queries within an hour.

Helpful Report

(4 years ago)

98.38%

Industry Average

“ Fantastic quality hoodie and excellent, fast service ”

- Anonymous

“ I ordered a hoodie for my daughter for Christmas. There was a bit of a delay, but I contacted the Customer support team and they sorted it out immediately (It was a supply problem,owing to Covid) and upgraded delivery to next day, free of charge. My daughter is absolutely delighted with her hoodie! Excellent customer service. ”

- Gill Garratt

“ Very prompt dispatch and delivery and from previous experience excellent customer service ”

- Anonymous

Elsie's Attic Reviews

Customer Service - Good