EMP UK Reviews

“ Now have to wait/chase up my refund. ”

“ Still waiting for my refund. It's been 3 weeks and all I get is 'it's a technical problem'. Terrible service. Never use them again. ”

“ Absolutely shocking. Do not use under any circumstances I have not received my item nor a refund ”

“ Awful - Selling cheap Chinese imports for top German made prices. BOOTS fell apart within 5 weeks. Still not had a refund. Will never use them again. No idea what happened - they used to have a good reputation but the quality is shocking. ”

“ Really bad experience with the parcel not arriving . The order was made 2 December and it wasn’t delivered from a Christmas gift . Went to PayPal and they sorted an immediate refund. Very poor service . ”

“ I raised a dispute with Paypal and after much running about, received what I thought was a refund for the duplicate charge. ”

“ Still waiting for refund from April had used this site for a while and never thought I'd be warning others to not use it but if they can rob me of my hard-earned cash when I can only work part-time they deserve to not have any loyal customers at all.....remember what goes around comes around ”

“ Still waiting for a refund. Been 3 months and many emails. Will never order from them again ”

“ Used to be a great company and we have had lots of great clothes from them, customer services used to be great, but over last 6 months or so they take pay ment for orders for things they son't have in stock, take ages to tell you they arent in stock, you od eventually get a refund but takes a while. ”

“ Extremely poor customer service , took almost 2 months to get a proper refund and even then they deducted costs they had originally agreed to cover. They appear to be set up adequately from on IT perspective. Couldn’t provide return labels and the accounts department work manually Avoid purchasing with this company at all costs !!! ”