EMP UK Reviews

“ Really bad experience with the parcel not arriving . The order was made 2 December and it wasn’t delivered from a Christmas gift . Went to PayPal and they sorted an immediate refund. Very poor service . ”

“ I raised a dispute with Paypal and after much running about, received what I thought was a refund for the duplicate charge. ”

“ Still waiting for refund from April had used this site for a while and never thought I'd be warning others to not use it but if they can rob me of my hard-earned cash when I can only work part-time they deserve to not have any loyal customers at all.....remember what goes around comes around ”

“ Still waiting for a refund. Been 3 months and many emails. Will never order from them again ”

“ Used to be a great company and we have had lots of great clothes from them, customer services used to be great, but over last 6 months or so they take pay ment for orders for things they son't have in stock, take ages to tell you they arent in stock, you od eventually get a refund but takes a while. ”

“ Extremely poor customer service , took almost 2 months to get a proper refund and even then they deducted costs they had originally agreed to cover. They appear to be set up adequately from on IT perspective. Couldn’t provide return labels and the accounts department work manually Avoid purchasing with this company at all costs !!! ”

“ Do NOT deal with these people. I returned goods three months ago, no refund of money spent or postage. They say it takes 5-7 days, that's a lie. Email after email. They are scammers ”

“ They incorrectly refunded an item twice (that was done at the end of August) and I have paid them back one of the refunds (on 12th September). ”

“ It can take over a week on receipt of your return to receive either a refund or your replacement. ”

“ They are refusing to refund me until I take the time to go out and send the wrong item back to them. ”