Etsy Reviews

2.2 Rating 584 Reviews
F
Happiness Grade
E

Refund - Difficult

38.30%
Industry Average
They told me in order to get a refund that I need to go buy a gauge to measure the nose so that I can get my money back.
posted 3 weeks ago - Anonymous
Do not trust Etsy. If you order and your item doesn't arrive they will not refund you.
posted 1 month ago - Anonymous
Etsy is full of fraud and scammers. Their contradictory policies enabled a particular scam but they don't care to fix the problem. They won't refund my money, even though I follower their explicit policy, and they refuse to even make any changes to stop the same scam from continuing. Not to mention the site now flooded with cheap cr*p from overseas. Buyer beware. Avoid.
posted 1 month ago - S
I contact the sellers… she agrees to refund my money but she disappeared.
posted 1 month ago - Anonymous
Of course as my customers were getting worried about their orders being processed, Etsy started refunding one after another.
posted 1 month ago - Anonymous
They have no remedy process other than canned response a child could write and even if you refund and cancel after the review Etsy still allow a negative review to stay which is a breach of contract as the contract between you and the buyer has been voided.
posted 2 months ago - Picel Perfect
I always offer return for refund for any reason as I believe in treating people compassionately.
posted 2 months ago - FormedandForged at etsy
In my recent experience, Etsy allowed a seller to ELECT to not fulfill an Order and then has refused a refund and told me I had to work with the seller.
posted 4 months ago - ""
Now, with my shop no longer accessible and the services I paid for essentially voided, I am left wondering if there is any recourse for a refund.
posted 4 months ago - Achilles
I never received my item or refund, I open a case with Esty for a refund they closed the case the same day I open it with no results
posted 5 months ago - Bob D