FitFlop Reviews

Name: FitFlop
Rating: 1.80

1.8 Rating 161 Reviews

18 %

of reviewers recommend FitFlop

Company Reviews

Questions

Metrics

1.8

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Location:

Fitflop LTD
SW6

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Vic

FitFlop 1 star review on 25th April 2025

Mrs Keeler

FitFlop 1 star review on 24th March 2025

Kathleen Charlsen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me informed of the progress of my order which arrived extremely promptly. Shoes were as expected..put them on and walked away in them. Very comfortable and good quality. Very happy shopper”

Helpful Report

Posted 7 years ago

“Great product and customer service.”

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Posted 7 years ago

“I ordered a pair of boots but unfortunately the wrong size arrived (5) although 5.5 was on the box. I returned them and was sent the correct size. I found the staff very polite and helpful. I would definitely recommend the boots "Olivia" as they are so light and comfortable. I would not consider wearing any other makes other than Fitflop as I suffer from aching legs and feet. x”

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Posted 7 years ago

“Excellent quality, seriously comfortable footwear, that look fabulous. Great sale & easy, prompt ordering. Thanks Fitflop!”

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Posted 7 years ago

“Shoes came really quickly great communication during the process. All labels inside for free returns and shoes were perfect and as described super comfy.”

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Posted 8 years ago

“The fitflops are comfortable but customer service is non-existent.Switching to other brands with same flipflop type offering but that care about their customers and have ethics!”

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Posted 8 years ago

“This site is brilliant :) Fast delivery and no quibble returns”

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Posted 8 years ago

“Shoes arrived quickly, fitted perfectly and were the correct style. Fitflops did not charge for delivery, nor for any Returns.”

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Posted 8 years ago

“Excellent stylish good quality footwear. Very comfortable, bargain sale prices with extra discounts. Quick delivery, well packaged. Love them.”

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Posted 8 years ago

“Great prices on sale items! I’ve bought so many pairs as they were such a bargain! Great delivery too”

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Posted 8 years ago

“Items well packaged and delivered soon after purchase”

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Posted 8 years ago

“I ordered 3 pairs of shoes/sandals from Fitflop, luckily all reduced at the time, and they arrived after only a couple of days. The shoes/sandals are all fab, really nice, well worth the full price. I have 'sensitive' feet and have had many pairs of Fitflop sandals, shoes and boots and will buy from Fitflop again.”

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Posted 8 years ago

“Excellent product & service”

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Posted 8 years ago

“Excellent service. Very fast and efficient. Returns policy is very customer friendly too.”

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Posted 8 years ago

“Delivery on time, excellent product, must hav if you have Planter Fascitis”

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Posted 8 years ago

“Love the comfort”

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Posted 8 years ago

“They sell a great product their shows and sandals are soft, lightweight yet strong and lasting. The quality is excellent.”

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Posted 9 years ago

“Nice easy website”

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Posted 9 years ago

“Ordering was easy; my shoes were delivered fast; and on returning part of my order my refund was processed efficiently. Will definitely buy from them again.”

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Posted 9 years ago

“Very quick delivery”

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Posted 9 years ago

FitFlop is rated 1.8 based on 161 reviews