"I was truly surprised by how trustworthy and supportive they were they made what felt impossible finally manageable."

"I got scammed but SARAHARMSTRONG733 AT GMAIL came to my rescue."

"Terrible experience hiring\r\n\r\nThis isn\u2019t exactly a review against the company, but they are part of the problem for not controlling what their freelancers publish. I hired a freelancer to help me with a task I couldn\u2019t figure out due to a lack of time. So, I went on Fiverr to look for someone. I found a freelancer named Anada A and selected the basic service, which was priced at $20.\r\n\r\nThe task was simply to open a port in a firewall\u2014something that, if you truly consider yourself a networking specialist, should take no more than five minutes. This so-called \"networking specialist\" accepted the order, but once it was confirmed, he reached out and demanded more money. This infuriated me because it\u2019s an unethical tactic that takes advantage of customers' needs.\r\n\r\nIt\u2019s not about the money\u2014it\u2019s about respecting what you offer. If you advertise a service at a certain price, you can\u2019t change it after the customer has already placed the order. But that\u2019s exactly what happened. I saw the price was $20, I placed an order, and then he changed the terms. Fiverr should take action against freelancers who list services at low prices just to attract customers, only to later increase the cost unfairly.\r\n\r\nI had a terrible experience with this freelancer, and I won\u2019t be using this platform anymore.\r\n\r\nDate of experience: February 24, 2025"

"My first foray into using Fiverr was an absolute disaster, marked by subpar service and a complete lack of professional competence. Despite multiple attempts to resolve issues with my project, getting support from an actual human was impossible\u2014responses were automated, unhelpful, and delayed. It\u2019s clear that customer satisfaction is not a priority, and there is no accountability for freelancers who fail to deliver. This entire ordeal has been a frustrating waste of both time and money. I strongly advise potential users to consider other more reliable services where customer support and quality are taken seriously."

"Shopify Doctor robbed me. Took my money and disabled my account . I want my refund"

"DO NOT USE THIS PLATFORM IT IS A SCAM. I purchased a gig on 9\/24 and it was supposed to be completed in 10 days. Here we are (10\/28) several weeks later and it is still not done. What is worse is the freelancer that was 'helping' me did something and now when my business is googled, multiple versions of my website some up. There is no customer service at Fiverr, they only have AI customer service. I am not sure if this is allowed but his username on Fiverr is Mike Oliver and he is from Pakistan."

"I\u2019ve been a loyal Fiverr user, but my recent experience has been incredibly disappointing. I hired a seller for a project, but the delivered work was full of fraudulent practices and copyright violations. As someone without programming skills, I initially couldn't verify the quality myself, but the seller was struggling with their team to get the software working. They were practically begging me to mark the order as complete, and in good faith, I did.\r\n\r\nAfter a month of continued issues with the software, I had a programmer from Holland review the code, and he discovered that the seller had copied content from different applications into mine. After confronting the seller, they agreed to cancel the orders (#FO83193B8C708 and #FO61E7330EA84), but despite this mutual agreement and solid evidence of fraud, Fiverr refuses to issue a refund.\r\n\r\nFiverr's position is that, because the orders were completed more than 14 days ago, I\u2019m not eligible for a refund. However, this isn\u2019t just a case of delayed dissatisfaction \u2013 the work was clearly fraudulent from the start, and I\u2019ve provided Fiverr with extensive evidence, including a document detailing the issues and screenshots of the seller admitting fault and agreeing to the cancellation.\r\n\r\nTo make matters worse, the seller has refused to return the money directly, leaving me with no choice but to rely on Fiverr\u2019s mediation. Unfortunately, Fiverr\u2019s support has been unhelpful, sticking to their policies rather than addressing the fact that I was scammed.\r\n\r\nFiverr\u2019s marketplace should be a safe place for buyers, but this experience has left me feeling frustrated and unsupported. I trusted Fiverr to help resolve fraudulent activity, but their lack of action has me considering legal steps and filing complaints with consumer protection agencies.\r\n\r\nThis experience has completely shattered my trust in Fiverr. If you\u2019re considering using Fiverr, be cautious, especially when it comes to their refund policies and handling of seller misconduct. I sincerely hope Fiverr takes action to protect buyers in the future, and I still hope I can recover some of the money I\u2019ve lost."