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FlixBus Reviews

1.1 Rating 170 Reviews
3 %
of reviewers recommend FlixBus
Company Reviews Questions Metrics
1.1
Based on 170 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 5%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Delivery

How does FlixBus deliver? Does FlixBus deliver on time?

Returns

Customer Service

How can I contact FlixBus? How quickly does FlixBus resolve customer queries?
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How quickly does FlixBus resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 40% of reviewers feedback is FlixBus resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
B

Customer Service - Good

77.11%
Industry Average
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