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Gtech Reviews

2.6 Rating 130 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
Finally after restating my rights under Gtech T&C’s and saying I would use charge back, I got a basic refund.
posted 1 year ago - Nick
I bought the air ram multi and it broke after 1 use. Gtech arranged an exchange which arrived damaged. They arranged an uplift but are now refusing a refund as they have lost the return but their courier didn’t provide any proof of uplift. Absolutely disgusted by their service. Now have the stress of raising a dispute with my credit card. Will never use them again.
posted 3 years ago - Elle
so I decided to return it gtec arranged collection from my work address by dpd w weeks later ide not received a refund supposedly they hadn’t received the returned hoover so contacted dpd as it was collected on the day and time specified as I hadn’t arranged the collection dpd said they couldn’t really help me after a week of sheer hell which made me very ill I had to obtain cctv footage of the dpd driver actually carrying my hoover from my work to his van I eventually got a refund but no apology from the company .
posted 6 years ago - Lynnybeckett