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Gtech Reviews

2.6 Rating 132 Reviews
B
Happiness Grade
B

Customer Service - Good

76.92%
Industry Average
I purchased the Air Ram and Multi some years ago and have had to ring their Customer Support three times for advice. I wanted to leave a review because their standard of service is the best I've ever received. I cannot stress enough how outstanding their staff are both in knowledge and ease to deal with.
posted 1 week ago - Anonymous
Brought a Gtech cordless hedge trimmer. Used it 4 times to trim bushes no hedge trimmed. Now the battery will not charge My son in law brought one the same time and his battery won't hold charge. Either a bad batch or produced that way so you will have to replace the battery regularly Not value for money Customer service were no help
posted 1 year ago - Maria Griffin
Amazing service amazing vacuum amazing company.
posted 1 year ago - Jennifer Armitage
Over the moon with the first class service we recieved from the G Tech customer service staff Alice and Reece had an issue with the base of our hoover and stem we recieved the new brand new base the day after and new handle can not thank this first class company for a first class service .
posted 2 years ago - Craig and jackie walker
I love my Gtech AirRam. I have arthritis and it is so easy to use. The customer service is excellent - Always get my query dealt with straight away
posted 3 years ago - Bernadette Duggan
I made a mistake. Used autobot, and put through to customer service. So helpful and gave me all the information i required. If only all customer services was like this everywhere Life would be so much easier. Well done Gtec for showing customer svc up around the country!!! I would give them 10 out of 10 for this.
posted 3 years ago - Kcope
Great after care service ,customer service excellent, no charge for part,only postage
posted 3 years ago - Anonymous
Amazing after sales service! I sent a message to Gtec on Sunday afternoon, 20 minutes later I received a reply saying that new parts would be sent. Today, Monday, the parts arrived at 1.50pm…….. incredible! THIS SERVICE COULD NOT BE BETTERED!! Thank you Gtec, best service EVER!!!!
posted 3 years ago - V. Oddie
Good company good products well made has plenty of power the battery last long time before charging and there custerma service team are second to none for spare parts and problems you may have thankyou COLIN
posted 3 years ago - Mr C HITCH
Rubbish!!! First one was great but Mark 2 dreadful and service appalling
posted 4 years ago - Debbie Catanzaro