“Order made and nobody knows where it is? Was gave multiple excuses by webchat but nobody could confirm if it had even left their warehouse!
As a Christmas present it is no good now so I asked for a refund and was told no wait until it does come (if it does) and return!
No acknowledgement that this is on them and I am out of pocket with nothing to show for it.
Their phone number is an automated robot and the Web chat people just make excuses! Desperate to keep your money! Shameful shoddy service!
So I have no order and they still have my money!”
“Made bag return after month of purchase,got new but it was already damaged but noticed it at home. When returned back to the store with complaint, colsultant said that I damaged it by knife or so, but I just unpacked at home. Don't recommend all guess things, very bad quality”
