Handtec Reviews

1.3 Rating 324 Reviews

7 %

of reviewers recommend Handtec

Company Reviews

Questions

Metrics

1.3

Based on 324 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Handtec deliver? How long does Handtec take to deliver? Does Handtec deliver on time? How is accuracy and good condition of items delivered by Handtec?

Returns

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Customer Service

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How does Handtec deliver?

Helpful Report

(1 month ago)

Handtec delivers items by Postal Service.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ When i got it, it had everything they mentioned above, like it was deliberately done! I had sent it off via special delivery in the packaging provided by Handtec so no way it could have got damaged in the post. ”

- Anonymous

“ Delivery of refurbished/good condition phone went smoothly.the phone I received was faulty and looked in pretty bad shape, sent it back same day and it had taken them after making a few calls to refund the full amount back to me. I could speak to someone easily and got my refund but I was a bit worried after reading the reviews. Got a phone from Music Magpie for less money and better spec and it was in great condition. ”

- Anonymous

“ I was told that my device would be grunted on 24 hour delivery. ”

- Anonymous

Handtec Reviews

Delivery - Slow