John Lewis Reviews

2.7 Rating 2,361 Reviews
Happiness Grade

Delivery - Average

Industry Average
Ordered a washer, came next day, delivery men even put it where i wanted it, brilliant service, WELL DONE
posted 2 years ago - Bill Brazier
Well packaged goods fast delivery despite it being free because of spend amount arrived in perfect condition.
posted 2 years ago - Anonymous
Fuss free fast delivery of our new TV, A great price also.
posted 2 years ago - James Macleod
I ordered a HP7134 printer that was ofered at a very good price and free delivery within a few days
posted 2 years ago - Anthony Clark
Easy to order online with email confirmation, able to track delivery and always kept up to date on your orders . Always Very fast and prompt delivery only took 3 days to receive my product from first ordering , and if any problems there is always someone on a phone willing to help . Keep up the excellent work John Lewis
posted 2 years ago - Tony From Exeter
Excellent . Great delivery and even better customer service. Thanks
posted 3 years ago - Ben
Corey & Graham are amazing with their service delivery. Thank you guys !!!
posted 3 years ago - Sam
Online purchase of a lap top computer and router, easy to select from their stock, full information available online and best price on the day. Delivery options included collect with various locations, next day delivery with regular updates to text and to computer. Picked up earlier than planned. Now installed and working fine.
posted 3 years ago - James Oates
John Lewis delivery driver blocked my drive and the public highway ,took a shortcut through my garden when delivering to a nearby house. Then swore at me when I asked them to shut my gate. J.L. not interested when I reported the incident even went to the very top and didn't get so much as an automatic response. Appalled by the lack of concern JL showed to somebody who wasn't even a customer
posted 3 years ago - Anonymous
He immediately offered to replace the item and arranged for delivery of the new one to our local Waitrose store to be exchanged the following day.
posted 3 years ago - Anonymous