Jo Malone London have a Customer Happiness Grade of A-. Customers love their customer service.
“
I love how luxurious the Jo Malone packaging is. Every item is wrapped beautifully, including luxurious black bows - part of the iconic Jo Malone colours!
With every order you are able to choose free samples - a fab way to discover new products.
Great brand & amazing service!
”
- Hayley L Butcher
“
Jo malone, excellent service lovely products and quick delivery thanks!
”
- Anonymous
“
The service in Jo Malone is always polite and helpful. All in a very pleasant shopping experience.
”
- Dorothy Duffy